Individual Giving and Legacies Manager

Merrifield Consultants is thrilled to partner with Homeless Oxfordshire to find their new Individual Giving and Legacies Manager to be responsible for raising income from individuals and legacies and increasing the volume and value of our supporter relationships, engaging new audiences and driving sustainable income growth. This person will lead on raising income to an agreed target, through acquisition, development and retention of individuals and legacy pledgers.

Homeless Oxfordshire are an open door for people experiencing homelessness whose lives have been shaped by trauma; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives.

Key Responsibilities:

• Work closely with the Head of Fundraising and Communications to build and deliver a highly effective, sustainable, audience-centred public fundraising and supporter experience plan.
• Engage in market and supporter insight to inform decision-making and development of new activity/products.
• Develop a good understanding of our supporter base, their motivations and behaviours. Use our CRM database (Raisers' Edge NXT) and data analysis and insights to inform the development of new fundraising campaigns and products.
• Take the lead role in the development of effective supporter journeys, working with the Community Fundraising team to convert community fundraisers and events participants into regular donors.
• Be responsible for the setting and managing of budgets, targets and KPIs. Report on progress, trends and take action when required. Analyse results and evaluate activity to inform future plans.
• Act as the lead-user for Raisers' Edge, supervise the Data Administrator to ensure accurate data entry and reconciliation, and support the team with reporting and data analysis.
• Line manage the Data Administrator, supporting them on reconciliation, data entry and gift processing.

Skills and Experience:

• Experience of Individual Giving including DM, In-mem, Legacy, Regular Giving, Digital, Individual donations.
• Experience of developing propositions and asks.
• Experience of using data to inform decision making.
• Excellent written and verbal communication skills, with the ability to communicate effectively in a wide range of media and audiences.
• Ability to be self-motivated, with a pro-active approach to problem solving.
• A strong understanding of data management and reporting, including data protection.

To find out more and to apply for the role, please contact Stuart Milliner from Merrifield Consultants.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.