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- Tasks: Ensure a compassionate experience for supporters and manage data efficiently.
- Company: Children's hospice charity dedicated to making a difference.
- Benefits: Full-time hours with potential for contract extension.
- Why this job: Make a real impact in the lives of children and their families.
- Qualifications: Customer service experience and strong database skills, especially Raiser’s Edge NXT.
- Other info: Join a supportive team and contribute to meaningful work.
The predicted salary is between 30000 - 42000 £ per year.
A children's hospice charity in Hampton is seeking a Supporter Experience Coordinator for a temporary role. This position involves ensuring a compassionate experience for supporters and managing data efficiently.
Responsibilities include:
- Handling inquiries
- Processing fundraising post
- Producing thank-you communications
Ideal candidates will have experience in customer service and strong database skills, particularly with Raiser’s Edge NXT. This role offers a full-time schedule of 37.5 hours per week with potential for contract extension.
Temp Supporter Experience Coordinator - Donor Care & Admin in Hampton employer: Merrifield Consultants
Contact Detail:
Merrifield Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temp Supporter Experience Coordinator - Donor Care & Admin in Hampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities, especially in organisations like children's hospices.
✨Tip Number 2
Prepare for interviews by researching the charity's mission and values. Show us that you’re not just looking for any job, but that you genuinely care about making a difference in the lives of supporters and children.
✨Tip Number 3
Practice your customer service skills! Since this role involves handling inquiries and ensuring a compassionate experience, think of examples from your past where you’ve gone above and beyond for customers. We want to see that empathy in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Temp Supporter Experience Coordinator - Donor Care & Admin in Hampton
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your caring side! Highlight any experience you have in customer service or working with supporters. We want to know how you can create a warm and welcoming experience for our donors.
Be Data Savvy: Since this role involves managing data, make sure to mention your database skills. If you've worked with Raiser’s Edge NXT or similar systems, shout about it! We love candidates who can handle data efficiently.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to this specific role. Mention the key responsibilities from the job description and how your experience aligns with them.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Merrifield Consultants
✨Know the Charity Inside Out
Before your interview, take some time to research the children's hospice charity. Understand their mission, values, and the impact they have on the community. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Since this role is all about ensuring a compassionate experience for supporters, be ready to share specific examples from your past customer service roles. Highlight situations where you went above and beyond to assist someone, as this will demonstrate your empathy and commitment to supporter care.
✨Familiarise Yourself with Raiser’s Edge NXT
If you have experience with Raiser’s Edge NXT, make sure to mention it during the interview. If not, do a bit of homework on the software. Being able to discuss how you would manage data efficiently using this tool can set you apart from other candidates.
✨Prepare Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the organisation. For example, you could ask about the team dynamics or how success is measured in this position. This shows you're serious about contributing positively to their mission.