At a Glance
- Tasks: Manage and develop Salesforce CRM while driving digital transformation projects.
- Company: Join a forward-thinking not-for-profit in healthcare education and research.
- Benefits: Competitive salary, hybrid work model, and potential for permanent role.
- Why this job: Make a real impact during an exciting digital transformation phase.
- Qualifications: Proven Salesforce experience and strong data reporting skills required.
- Other info: Diverse and inclusive workplace with opportunities for growth.
The predicted salary is between 36000 - 54000 £ per year.
Merrifield Consultants is delighted to partner with an international membership organisation operating within the healthcare education and research sector. This forward‑thinking not‑for‑profit organisation is seeking an experienced Digital Systems Manager (Salesforce) to join them during an exciting period of digital transformation.
As a multidisciplinary membership organisation, they champion research, education, and knowledge‑sharing across the sector. The organisation publishes leading journals, delivers educational programmes, and provides online learning resources to members worldwide.
The organisation has invested significantly in digital infrastructure over recent years, replacing legacy systems with a modern, integrated tech stack centred around Salesforce and Fonteva. They have built a sophisticated member portal, integrated online payment systems, and connected their CRM with educational platforms, websites, and marketing tools. They are now embarking on an ambitious digital roadmap including new platforms, website upgrades, and additional system integrations. They need someone to take ownership of the technical delivery.
The Digital Systems Manager will be responsible for managing and developing their Salesforce CRM and integrated systems, ensuring everything runs smoothly whilst identifying opportunities for enhancement and innovation.
Salary and contract: £45,000 per annum. 18‑month contract with potential to become permanent based on performance and organisational needs. Based in central London (Hybrid).
What you need:
- Proven Salesforce training and administration experience managing CRM platforms.
- Strong data reporting and dashboard creation skills.
- Experience as a subject matter expert on digital transformation projects.
- Knowledge of GDPR and data governance.
- Experience with membership management systems or Association Management Systems (AMS), ideally Fonteva (Desirable).
If you are an experienced Salesforce Administrator with strong data and reporting skills, looking to join a growing membership organisation during an exciting period of digital development where you can take ownership and make a real impact, please apply today.
For more information or to apply, please contact Akash Mahmud at Merrifield Consultants.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Digital Systems Manager (Salesforce) employer: Merrifield Consultants
Contact Detail:
Merrifield Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Systems Manager (Salesforce)
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work with Salesforce or in digital transformation. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your Salesforce projects and achievements. This gives potential employers a taste of what you can bring to the table, making you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to digital systems management and Salesforce. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation's mission.
We think you need these skills to ace Digital Systems Manager (Salesforce)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Digital Systems Manager. Highlight your Salesforce experience and any relevant projects you've worked on that showcase your skills in digital transformation.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our mission in healthcare education and research. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just duties. Use metrics where possible to demonstrate how you’ve improved systems or processes in previous roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Merrifield Consultants
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Be ready to discuss your previous experiences managing CRM platforms, and think of specific examples where you've successfully implemented changes or improvements.
✨Showcase Your Data Skills
Since strong data reporting and dashboard creation skills are crucial for this role, prepare to talk about your experience in these areas. Bring along examples of dashboards you've created or data reports that had a significant impact on decision-making.
✨Understand Digital Transformation
This organisation is undergoing a digital transformation, so it’s important to demonstrate your understanding of what that entails. Be prepared to discuss your role in past digital projects and how you can contribute to their ambitious roadmap.
✨Familiarise Yourself with GDPR and Data Governance
As data governance is a key aspect of this role, make sure you’re up to speed on GDPR regulations. Be ready to explain how you’ve ensured compliance in previous roles and how you would approach data governance in this new position.