At a Glance
- Tasks: Support museum and library services while engaging with visitors and assisting research projects.
- Company: Join a respected membership body dedicated to advancing standards in the sector.
- Benefits: Part-time role with competitive salary and opportunities for professional growth.
- Other info: Flexible working hours and a diverse, inclusive environment await you.
- Why this job: Be part of a dynamic team making a real impact in knowledge and research.
- Qualifications: Customer-facing admin experience and strong IT skills are essential.
The predicted salary is between 22641 - 29349 € per year.
Merrifield Consultants are delighted to be partnering with a respected membership body, dedicated to advancing standards and research within its sector, to recruit a proactive and detail‑driven Knowledge & Research Assistant. This is an exciting opportunity to support a specialist department spanning museum services, library and information services and research administration.
Summary of the role
You will provide high‑quality administrative and customer‑facing support across three small specialist teams. You’ll play a key role in ensuring smooth day‑to‑day operations of the Museum and Library & Information Service. You will also provide administrative cover for the Research Team, supporting meetings, inboxes and project coordination.
The Role
Working across the Knowledge & Research department, you will support internal and external events, assist with visitor engagement and help maintain high standards across museum and library services. You will also provide administrative support to the Research Team, including inbox management, meeting coordination and budget logging.
Key Details
- Salary: £22,641 (FTE £29,349)
- Contract: Part‑time / 27hrs per week over 4 or 5 days
- Location: London
- Working style: Onsite
- Department: Knowledge & Research
Responsibilities
- Support team‑wide events, including open days and activities.
- Assist with internal and external events alongside the wider events team.
- Welcome visitors and assist with guided tours and researcher supervision.
- Support the movement, storage, packing and documentation of collections.
- Assist with heritage projects such as oral history recording and editing.
- Help maintain displays and ensure the museum environment is well presented.
- Carry out circulation tasks: issuing, renewing and returning books.
- Maintain OpenAthens accounts and support members with access queries.
- Catalogue new materials and keep collections organised and tidy.
- Provide cover for the Knowledge & Research Coordinator on non‑working days.
- Respond to enquiries and maintain administrative records.
- Manage inboxes, triage enquiries and coordinate responses.
- Arrange meetings, take minutes and support project administration.
- Assist with budget monitoring, logging expenses and collating receipts.
Person Specification
Essential
- Experience in a busy, customer‑facing administrative role.
- Excellent IT skills, including MS Office.
- Strong organisational skills and attention to detail.
- Confident communicator with good customer service experience.
- Flexible, proactive and able to prioritise effectively.
Desirable
- Experience in a museum, gallery, library or similar public‑facing environment.
- Knowledge of library systems, including cataloguing and OpenAthens.
- Experience in the charity or membership sector.
How to Apply
If you are excited by the opportunity to support a specialist Knowledge & Research team and enjoy working in a varied, customer‑focused environment, we would love to hear from you. Please apply today or contact Merrifield Consultants for further information.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Knowledge & Research Assistant in City of London employer: Merrifield Consultants
Merrifield Consultants is an excellent employer, offering a dynamic and supportive work environment in the heart of London. With a strong commitment to employee growth, we provide opportunities for professional development within a collaborative culture that values diversity and inclusion. Join us to be part of a dedicated team that plays a vital role in advancing standards and research in museum and library services, while enjoying the benefits of a part-time role that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Knowledge & Research Assistant in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the museum and library sectors, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Show them you’re not just another candidate; demonstrate your passion for their mission and how your skills align with their needs.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experiences and how they relate to the role of Knowledge & Research Assistant.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from proactive candidates who are eager to join our team.
We think you need these skills to ace Knowledge & Research Assistant in City of London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Knowledge & Research Assistant role. Highlight your relevant experience in customer-facing admin roles and any specific skills that match the job description, like IT proficiency or organisational skills.
Show Your Passion:Let us see your enthusiasm for the museum and library sector! Share any experiences or projects that demonstrate your interest in research and visitor engagement. A little passion goes a long way in making your application stand out.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We want to see your skills and experiences without having to sift through unnecessary fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Merrifield Consultants
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Knowledge & Research Assistant. Familiarise yourself with the tasks mentioned in the job description, like supporting events and managing inboxes. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer-facing interactions, be ready to share examples of your previous experiences in similar environments. Highlight how you’ve successfully handled enquiries or supported visitors in the past, as this will show you’re a great fit for their team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, upcoming projects, or how they measure success in this role. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.
✨Demonstrate Your Organisational Skills
Given the detail-oriented nature of the role, be prepared to discuss how you manage multiple tasks and stay organised. You could mention specific tools or methods you use to keep track of projects, which will reassure them that you can handle the administrative demands of the position.
