At a Glance
- Tasks: Support store management and create amazing customer experiences.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Flexible hours, fun work environment, and opportunities for growth.
- Other info: Diverse and inclusive culture with a commitment to equal opportunities.
- Why this job: Be a role model and make a real impact in a dynamic retail setting.
- Qualifications: Retail experience preferred; passion for our brands is a must.
The predicted salary is between 24000 - 30000 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our mission: we empower, engage and inspire our consumers – every step of the way.
We are looking for someone who is responsible, reliable, service-oriented and likes to have fun while they work. You will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team, cool, calm and collected under pressure. You make it your priority to be a fountain of knowledge on product and standards. You can be relied upon to assist with administrative and operational duties and general store security.
Key Responsibilities- Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store at all times.
- Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
- Create amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieve sales goals and performance metrics & drive the store’s success by being an ambassador and supporting local marketing efforts.
- Perform other duties as required/assigned by manager.
- Maintain compliance with company policies including health and safety regulations and inventory management.
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
- Demonstrated retail sales success.
- Experience working in a customer-facing role.
- Supervisory experience is preferred, but not essential.
- Flexible and adaptable, comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
Retail environment.
High School diploma or equivalent.
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer.
Supervisor - 24 Hours - Merrell employer: Merrell
Wolverine Worldwide is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are empowered to engage and inspire consumers through authentic customer service. With a commitment to employee growth and development, team members enjoy opportunities to enhance their skills in a dynamic retail environment while being part of a globally recognised brand portfolio. Located in a supportive atmosphere, the role of Supervisor at Merrell not only offers competitive benefits but also the chance to be a key player in driving store success and creating memorable experiences for customers.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - 24 Hours - Merrell
✨Tip Number 1
Get to know the company culture! Before your interview, check out Wolverine Worldwide's social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can be a role model for the team – just like they want!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you're looking sharp and embodying the brand's vibe. This shows you’re serious about the role and that you understand the importance of presentation in retail.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Supervisor - 24 Hours - Merrell
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re looking for someone who enjoys their work and can inspire others.
Tailor Your Application:Make sure to tailor your application to the role of Supervisor at Merrell. Highlight your relevant experience in retail and customer service, and how you embody our values. This shows us that you understand what we’re about and how you can contribute to our team.
Be Specific About Your Skills:Don’t just list your skills; give us examples of how you’ve used them in past roles. Whether it’s handling cash, managing stock, or creating amazing customer experiences, we want to know how you’ve made an impact in your previous jobs.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep everything organised!
How to prepare for a job interview at Merrell
✨Know the Brand Inside Out
Before your interview, dive deep into Wolverine Worldwide and its brands, especially Merrell. Familiarise yourself with their mission, values, and product lines. This knowledge will not only impress your interviewers but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role emphasises creating amazing customer experiences, prepare examples from your past where you went above and beyond for a customer. Highlight how you handled difficult situations and turned them into positive outcomes, demonstrating your service-oriented mindset.
✨Demonstrate Leadership Potential
Even if you don't have extensive supervisory experience, think of times when you've taken the lead or supported a team. Share these stories to illustrate your ability to be a role model and your commitment to helping others succeed, which is crucial for this position.
✨Be Ready for Fast-Paced Scenarios
Given the dynamic retail environment, prepare for situational questions that assess how you handle pressure. Think of specific instances where you thrived under stress, maintained composure, and ensured tasks were completed efficiently. This will show that you're adaptable and ready for the challenges of the role.
