At a Glance
- Tasks: Lead a dynamic team, drive sales, and create amazing customer experiences.
- Company: Join a vibrant retail brand that values innovation and teamwork.
- Benefits: Generous clothing allowance, bonuses, discounts, and 25 days holiday.
- Other info: Flexible hours and opportunities for personal growth in a supportive atmosphere.
- Why this job: Be a retail leader and make a real impact in a fast-paced environment.
- Qualifications: Management experience in retail, strong sales background, and exceptional customer service skills.
The predicted salary is between 30000 - 40000 € per year.
Our Store Managers are incredible, inspiring and innovative retail leaders. With a true love for sales and product, you will be joining a network of amazing individuals. They are committed to achieving the best for both our brand and our people and bringing our values to life every day. We are looking for highly motivated and enthusiastic leaders who are driven to deliver results and achieve targets. Recruiting, hiring, and developing a cohesive team of highly motivated and engaged individuals will be an integral aspect of the role alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do.
Key Responsibilities
- Be a role model - You’ll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
- Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, inclusive of payroll management, sales & KPIs.
- Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.
- Always communicate efficiently, both on the floor and behind the scenes.
- Develop and maintain relationships across the business, with your customers and with community partners.
- Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability.
- Consistently ensure policies, operational standards and procedures are communicated, understood & implemented, inclusive of anything security, people, health & safety and stock management focused.
- Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyalty and driving the brand locally within the community.
- Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall.
- Responsible for all change management in store, and engaging your team to adhere to new ways of working within the brand.
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
Knowledge, Skills, and Abilities Required
- Experience in a management role, at your best in a fast-paced and client-focused retail environment.
- Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs.
- Flexible and adaptable, comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
- Ability to work under pressure and manage multiple tasks at once.
- Proficient in POS systems.
- Exceptional customer service and team management skills including a proven track record of developing others.
- Interest in and awareness of market trends in the retail industry.
The Extras
- Generous clothing allowance.
- Quarterly bonuses.
- 50% off all Wolverine Worldwide merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Enhanced Family Leave policy.
Store Manager employer: Merrell
As a Store Manager with us, you will thrive in a dynamic and supportive environment that prioritises both team success and exceptional customer service. Our culture is built on inclusivity and celebration of achievements, offering generous benefits such as a clothing allowance, quarterly bonuses, and a strong commitment to employee development. Join us in creating memorable experiences for our customers while enjoying a fulfilling career path in retail management.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail industry. Attend events, join online forums, or even chat with folks on LinkedIn. You never know who might have the inside scoop on a Store Manager position!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for sales and customer service shine through. Share stories about how you've motivated teams or created amazing customer experiences – it’ll make you stand out!
✨Tip Number 3
Research the brand! Before any interview, dive deep into the company’s values and culture. Be ready to discuss how you can embody those values and drive results. It shows you’re genuinely interested and prepared.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It not only shows your enthusiasm but also gives you a better chance of being noticed by our hiring team. Don’t miss out!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion:Let your love for retail and our brand shine through in your application. We want to see how excited you are about the role and how you can inspire others with your enthusiasm!
Be Specific About Your Experience:When detailing your past roles, focus on specific achievements and how you've driven sales or improved team performance. We love numbers, so if you’ve hit targets or boosted customer satisfaction, shout about it!
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight experiences that align with our values and the key responsibilities mentioned in the job description. We appreciate when candidates take the time to connect their skills to what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Merrell
✨Know Your Brand Inside Out
Before the interview, dive deep into the brand's values, products, and recent initiatives. This will not only show your passion but also help you align your answers with what the company stands for.
✨Showcase Your Leadership Style
Be ready to discuss your management approach. Share specific examples of how you've motivated teams in the past, especially in fast-paced environments. Highlight your ability to foster a positive atmosphere and celebrate successes.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing customer complaints or driving sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Demonstrate Customer-Centric Thinking
Since customer service is at the heart of the role, prepare to discuss how you've gone above and beyond for customers in previous roles. Share stories that illustrate your commitment to creating amazing experiences.
