At a Glance
- Tasks: Lead a dynamic team, drive sales, and create amazing customer experiences.
- Company: Join a vibrant retail brand that values innovation and teamwork.
- Benefits: Generous clothing allowance, bonuses, and 50% off merchandise.
- Other info: Flexible hours and excellent career growth opportunities await you.
- Why this job: Be a retail leader and inspire your team while making a real impact.
- Qualifications: Management experience in retail and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Our Store Managers are incredible, inspiring and innovative retail leaders. With a true love for sales and product, you will be joining a network of amazing individuals. They are committed to achieving the best for both our brand and our people and bringing our values to life every day. We are looking for highly motivated and enthusiastic leaders who are driven to deliver results and achieve targets. Recruiting, hiring, and developing a cohesive team of highly motivated and engaged individuals will be an integral aspect of the role alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do.
Key Responsibilities
- Be a role model - You’ll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
- Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, inclusive of payroll management, sales & KPIs.
- Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.
- Always communicate efficiently, both on the floor and behind the scenes.
- Develop and maintain relationships across the business, with your customers and with community partners.
- Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability.
- Consistently ensure policies, operational standards and procedures are communicated, understood & implemented, inclusive of anything security, people, health & safety and stock management focused.
- Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyalty and driving the brand locally within the community.
- Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall.
- Responsible for all change management in store, and engaging your team to adhere to new ways of working within the brand.
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
Knowledge, Skills, and Abilities Required
- Experience in a management role, at your best in a fast-paced and client-focused retail environment.
- Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs.
- Flexible and adaptable, comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
- Ability to work under pressure and manage multiple tasks at once.
- Proficient in POS systems.
- Exceptional customer service and team management skills including a proven track record of developing others.
- Interest in and awareness of market trends in the retail industry.
The Extras
- Generous clothing allowance.
- Quarterly bonuses.
- 50% off all Wolverine Worldwide merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Enhanced Family Leave policy.
Store Manager in South Cerney employer: Merrell
As a Store Manager with us, you will thrive in a dynamic and supportive environment that prioritises both team success and exceptional customer service. Our culture is built on inclusivity and celebration of achievements, offering generous benefits such as a clothing allowance, quarterly bonuses, and a strong commitment to employee development. Join us in creating memorable experiences for our customers while enjoying a fulfilling career path in retail management.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in South Cerney
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail industry. Attend events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Store Manager role.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for retail shine through. Share your experiences and how you've motivated teams in the past. Remember, they want someone who can inspire others!
✨Tip Number 3
Prepare for those interviews! Research the company and its values, and think about how you can bring them to life in your role. Be ready to discuss how you’ve driven sales and built strong teams in previous positions.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for enthusiastic leaders who are ready to make a difference. Plus, it’s a great way to show your commitment to joining our amazing team.
We think you need these skills to ace Store Manager in South Cerney
Some tips for your application 🫡
Show Your Passion:Let your love for retail and our brand shine through in your application. We want to see how excited you are about the role and how you can inspire others with your enthusiasm!
Be Specific About Your Experience:When detailing your past roles, focus on specific achievements and how you've driven sales or improved team performance. We love numbers, so if you’ve hit targets or boosted customer satisfaction, shout about it!
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight experiences that align with our values and the key responsibilities mentioned in the job description. We appreciate when candidates take the time to connect their skills to what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Merrell
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's values, products, and recent news. This will not only show your passion but also help you align your answers with what the company stands for.
✨Showcase Your Leadership Style
Prepare examples of how you've motivated and developed your team in previous roles. Highlight specific instances where you fostered a positive atmosphere or celebrated team successes to demonstrate your leadership skills.
✨Demonstrate Customer-Centric Thinking
Think of creative ways you've enhanced customer loyalty in past positions. Be ready to discuss how you would implement similar strategies in this role, showing that customer service is at the heart of your approach.
✨Be Ready for Scenario Questions
Expect questions about handling challenges in a fast-paced retail environment. Prepare scenarios where you've successfully managed multiple tasks or adapted to change, showcasing your flexibility and problem-solving skills.
