Merlin is hiring a Zonal Operations Lead for Chessington World of Adventures. Located in Chessington, you will lead a zone, coach frontline teams, and drive guest satisfaction through real-time operational excellence.
You’ll oversee guest interactions, staffing efficiency, and safety protocols to deliver memorable experiences. The role emphasizes leadership, training, and continuous improvement across zones within the resort.
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Zonal Guest Experience Lead (Flexible Hours) employer: Merlin
Merlin is an exceptional employer, offering a vibrant and inclusive work culture that fosters collaboration and innovation in the heart of London. As a Senior Manager in Business and Legal Affairs, you will benefit from competitive compensation, a supportive environment for professional growth, and the opportunity to engage with leading digital platforms while managing high-value licensing deals. Join us to be part of a dynamic team that values technical excellence and encourages ownership of projects in a fast-paced industry.
