At a Glance
- Tasks: Create unforgettable VIP experiences and manage a diverse client base at LEGOLAND® Windsor.
- Company: Join the UK's favourite children's theme park with a fun and dynamic team.
- Benefits: Enjoy discounts on LEGO products, free tickets, and ongoing training opportunities.
- Other info: Flexible hours with a seasonal contract until Winter 2026.
- Why this job: Be part of a magical environment where you can make lasting memories for guests.
- Qualifications: Must be over 18, self-motivated, and an excellent communicator.
The predicted salary is between 22000 - 23000 € per year.
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: Full time fully flexible, any 5 days out of 7, shift times vary but can start from 7:00am (early shift) and finish after 11:00pm (late shift) - weekend availability is required for this role
Contract Type: Seasonal, until Winter 2026
Here at the LEGOLAND® Windsor Resort we are getting ready for our 2026 season, and we are recruiting for a VIP Host to join our AWESOME VIP Team! Our VIP Hosts create, develop and deliver a wide range of set and bespoke experiences for our guests, while managing an extensive client base. We are looking for people to join the team who are eager, talkative and confident with our guests while having the desire to deliver the most incredible VIP experiences.
In this position, it will be your responsibility to deliver all experiences in our portfolio to our VIPs, ensuring that they can maximise their time with us and have the most remarkable day. Your role will vary from feeding the sharks at Deep Sea Adventure to taking guests behind the scenes of the infamous Miniland to explore how we look after over 40 million bricks! Naturally our VIP Hosts hold themselves to the highest standards of professionalism and confidentiality, setting a great example for the rest of the resort.
Qualifications & Experience
- Highly self-motivated individuals who have an excellent knowledge of the resort to deliver the very best experiences on park
- You will need to manage your time effectively, ensure the guests needs are met at every point of the day and, most importantly, be an excellent communicator
- You must also be comfortable with assisting all departments across the resort in order to meet the requirements of your guests and have the ability to prioritise your workload, ensuring the guests needs are satisfied
- You will be a professional department representative, maintaining complete confidentiality when working with high profile guests
- Due to the shift times of this role, we will only be accepting applications from candidates over the age of 18
Benefits
- 40% discount off LEGO® sets and products on the online LEGO Store!
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
- Staff discount codes for Merlin Annual Passes to gift to loved ones!
- Pro rata holiday allowance based on 28 days full time equivalent
- Private pension scheme
- Life assurance scheme
- Employee assistance programme
- Access to Perks at Work which 30,000+ national & local employee discounts
- Free staff parking
- Ongoing training & development
About the LEGOLAND® Windsor Resort
We are looking for a VIP Host to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to three awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.
About Merlin
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
Pay Range GBP £11.00/Hr.
VIP & Birthdays Host in Windsor employer: Merlin
At LEGOLAND® Windsor Resort, we pride ourselves on being an exceptional employer that values creativity and enthusiasm. Our vibrant work culture fosters a sense of community, offering extensive training and development opportunities to help you grow in your role as a VIP & Birthdays Host. With fantastic benefits like discounts on LEGO products, free Merlin attraction tickets, and a supportive environment, you'll find that working here is not just a job, but a chance to create unforgettable experiences for our guests in a magical setting.
StudySmarter Expert Advice🤫
We think this is how you could land VIP & Birthdays Host in Windsor
✨Tip Number 1
Get to know the LEGOLAND® Windsor Resort inside out! Familiarise yourself with all the attractions, especially those related to VIP experiences. This knowledge will help you impress during interviews and show that you're genuinely excited about the role.
✨Tip Number 2
Practice your communication skills! As a VIP Host, you'll need to be chatty and engaging. Try role-playing with friends or family to get comfortable with talking to guests and managing their expectations.
✨Tip Number 3
Show off your flexibility! Since the role requires working various shifts, highlight your availability in your conversations. Let them know you're ready to jump in whenever needed, especially on weekends!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our awesome team at LEGOLAND® Windsor Resort. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace VIP & Birthdays Host in Windsor
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see how eager and talkative you are, just like the VIP Host we’re looking for. Don’t be afraid to show us your enthusiasm for creating incredible experiences!
Tailor Your Application:Make sure to tailor your application to highlight your knowledge of the LEGOLAND® Windsor Resort. Mention any relevant experiences that showcase your ability to manage time effectively and communicate well with guests. We love seeing candidates who understand our park!
Be Professional:Remember, professionalism is key when applying for this role. Use a clear and concise writing style, and ensure your application is free from errors. This shows us that you hold yourself to high standards, just like we expect from our VIP Hosts.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success! It’s super easy, and you’ll find all the details you need to complete your application. Plus, it helps us keep track of all the awesome candidates like you!
How to prepare for a job interview at Merlin
✨Know Your LEGO® Stuff
Make sure you brush up on your knowledge of the LEGOLAND® Windsor Resort. Familiarise yourself with the attractions, rides, and experiences available, especially those that VIP guests might enjoy. This will show your enthusiasm and help you engage confidently during the interview.
✨Show Off Your Communication Skills
As a VIP Host, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could encounter with guests, showcasing your ability to handle various situations with ease.
✨Demonstrate Your Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability openly. Highlight any previous experience where you adapted to changing schedules or worked in dynamic environments, as this will reassure them of your commitment.
✨Exude Enthusiasm and Professionalism
The vibe at LEGOLAND® is all about fun and excitement, but professionalism is equally important. During the interview, let your passion for creating memorable experiences shine through while maintaining a professional demeanour. This balance is crucial for a VIP Host!
