Merlin is seeking a Hotel Nights Receptionist to join Warwick Castle's Accommodation Team in Warwick. The role covers overnight check-ins/outs, night audits, guest enquiries, safety and security, and duty management through the night.
You’ll ensure smooth operations across the castle hotel and contribute to memorable guest experiences. Reporting to the Hotel Operations Manager, you will handle late arrivals, manage reservations, and train junior staff to maintain high service standards.
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Castle Night Receptionist & Guest Experience Lead in Warwick employer: Merlin
Merlin is an exceptional employer, offering a vibrant and inclusive work culture that fosters collaboration and innovation in the heart of London. As a Senior Manager in Business and Legal Affairs, you will benefit from competitive compensation, a supportive environment for professional growth, and the opportunity to engage with leading digital platforms while managing high-value licensing deals. Join us to be part of a dynamic team that values technical excellence and encourages ownership of projects in a fast-paced industry.
