Merlin in Alton Towers Resort seeks an energetic Zonal Frontline Lead. You will supervise a team, ensuring exceptional guest experiences across rides and services while managing daily operations.
Your role involves training staff, managing escalations, and maintaining safety standards. The position requires flexible availability, preferably in customer-facing roles within theme parks or hospitality. Benefits include 28 days holiday and a private pension scheme.
#J-18808-LjbffrSeasonal Zonal Frontline Lead — Guest Experience & Ops in Stoke-on-Trent employer: Merlin
Merlin offers a vibrant work environment at Warwick Castle, where you can immerse yourself in history while engaging with guests and creating unforgettable experiences. With flexible shifts, competitive benefits, and opportunities for personal growth, this role is perfect for those who thrive in a dynamic setting and are passionate about customer service. Join us to be part of a team that values creativity, teamwork, and the joy of making every visitor's day special.
