At a Glance
- Tasks: Keep our hotels sparkling clean and ensure guests have a fresh stay.
- Company: Join the UK's happiest attraction, Alton Towers Resort!
- Benefits: Enjoy 20 free tickets, discounts on LEGO, and access to exclusive deals.
- Other info: Flexible hours with ongoing training and development opportunities.
- Why this job: Be part of a fun team and make guests smile every day.
- Qualifications: No experience needed, just a positive attitude and attention to detail.
The predicted salary is between 8 - 8 £ per hour.
We are currently recruiting for Housekeeping Attendants to join us at the Alton Towers Resort, the UK's only attraction that specialises in making Britain happy!
The housekeeping team are responsible for ensuring that all public areas of the hotels and all 694 bedrooms are kept immaculately clean ready for our guests when they arrive, as well as the movement of linen around the hotels to ensure guests have a lovely fresh bed to sleep in.
The role of housekeeping attendant is very physically demanding and fast paced, however full training will be given to help you pick up the role.
Regular hours would be 9:00am - 3:00pm but weekday availability and hours between 9.30 - 14.30 will also be considered. Must be available between the 17th of December up to the 10th of January excluding Christmas Day and Boxing Day.
Qualifications & Experience
- Having experience of working as a cleaner within a fast-paced hotel environment is desirable; however, we will provide you with all of the training you need to succeed in this role!
- All we need from you is a positive outlook on learning and a keen eye for high cleanliness standards.
- We’d love it if you have a keen eye for detail, and of course high standards of cleanliness.
- This is a physical role so you must be comfortable to be on your feet for long periods of time, and comfortable with heavy lifting, bending and reaching.
Benefits
- Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world.
- 40% discount online off LEGO.
- 25% discount in our on-site retail shops and restaurants.
- Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel.
- Ongoing training and development opportunities.
- Plus, many more...
Pay Range
From GBP £8.00/Hr.
Housekeeping Attendant in Stoke-on-Trent employer: Merlin
Merlin is an exceptional employer, offering a vibrant and inclusive work culture that fosters collaboration and innovation in the heart of London. As a Senior Manager in Business and Legal Affairs, you will benefit from competitive compensation, a supportive environment for professional growth, and the opportunity to engage with leading digital platforms while managing high-value licensing deals. Join us to be part of a dynamic team that values technical excellence and encourages ownership of projects in a fast-paced industry.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Attendant in Stoke-on-Trent
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Housekeeping Attendant in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Merlin
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Merlin. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
