Merlin is recruiting a Hotel Receptionist for Alton Towers Resort, the UK’s premier Merlin Attraction. You will be the guests’ first point of contact, handling check-ins, queries and cash duties while coordinating with other departments.
Flexibility is essential as you may work across multiple hotel teams during the season. The role requires 5/7 availability with early (7:00 AM–3:00 PM) or late (2:30 PM–10:30 PM) shifts, and prior customer-facing experience.
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Guest Services Receptionist — Flexible 5/7 Shifts in Stoke-on-Trent employer: Merlin
Merlin is an exceptional employer, offering a vibrant and inclusive work culture that fosters collaboration and innovation in the heart of London. As a Senior Manager in Business and Legal Affairs, you will benefit from competitive compensation, a supportive environment for professional growth, and the opportunity to engage with leading digital platforms while managing high-value licensing deals. Join us to be part of a dynamic team that values technical excellence and encourages ownership of projects in a fast-paced industry.
