Guest Experience Champion - Front of House in Stoke-on-Trent

Guest Experience Champion - Front of House in Stoke-on-Trent

Stoke-on-Trent Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
Merlin

At a Glance

  • Tasks: Be the face of Alton Towers, ensuring guests have a magical experience.
  • Company: Join the exciting team at Alton Towers Resort.
  • Benefits: Flexible roles, fun environment, and opportunities for growth.
  • Other info: Dynamic role with various frontline opportunities.
  • Why this job: Create unforgettable memories for guests and be part of the magic.
  • Qualifications: Passion for customer service and a friendly attitude.

The predicted salary is between 31500 - 38500 Β£ per year.

Alton Towers Resort is seeking passionate Guest Excellence Hosts to join our team.

In this role you will be the face of our Resort, ensuring every guest has a magical experience from arrival to departure and delivering outstanding customer service at front-of-house.

Roles include Ride Host, Retail, Sales & Admissions, or other frontline teams, with flexibility across departments as needed.

You will help create memorable visits by sharing information about attractions, events and services,

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Guest Experience Champion - Front of House in Stoke-on-Trent employer: Merlin

Merlin offers a vibrant work environment at Warwick Castle, where you can immerse yourself in history while engaging with guests and creating unforgettable experiences. With flexible shifts, competitive benefits, and opportunities for personal growth, this role is perfect for those who thrive in a dynamic setting and are passionate about customer service. Join us to be part of a team that values creativity, teamwork, and the joy of making every visitor's day special.

Merlin

Contact Details:

Merlin Recruitment Team

We think you need these skills to ace Guest Experience Champion - Front of House in Stoke-on-Trent

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Teamwork
Customer Service