Merlin is seeking an Accommodation Frontline Lead to oversee the day-to-day operation of our accommodation offering at Alton Towers Resort. You will supervise guest-facing teams, coach staff, and ensure high standards of cleanliness and service.
In this frontline role, you’ll resolve guest queries, support multiple departments, and participate in training and development while maintaining a proactive, guest-centric approach.
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Accommodation Frontline Lead: Guest Experience & Team Coach in Stoke-on-Trent employer: Merlin
Merlin is an exceptional employer, offering a vibrant and inclusive work culture that fosters collaboration and innovation in the heart of London. As a Senior Manager in Business and Legal Affairs, you will benefit from competitive compensation, a supportive environment for professional growth, and the opportunity to engage with leading digital platforms while managing high-value licensing deals. Join us to be part of a dynamic team that values technical excellence and encourages ownership of projects in a fast-paced industry.
