At a Glance
- Tasks: Supervise accommodation teams and ensure top-notch guest service at Alton Towers Resort.
- Company: Join the exciting team at Merlin, a leader in the entertainment industry.
- Benefits: Flexible shifts, competitive pay, and opportunities for personal growth.
- Other info: Dynamic role with a focus on teamwork and maintaining high standards.
- Why this job: Elevate guest experiences while developing your leadership skills in a fun environment.
- Qualifications: Must be 18+, with hands-on leadership skills and a calm approach to guest concerns.
The predicted salary is between 31500 - 38500 £ per year.
Merlin is seeking an Accommodation Frontline Lead at Alton Towers Resort to supervise and support accommodation teams, ensuring high standards of guest service and operation.
You will guide colleagues, lead training, and maintain safety and cleanliness across accommodation areas.
Applicants should be at least 18 with a hands-on leadership approach, a team player mindset, and the ability to handle guest concerns calmly.
Shift patterns will require flexibility to meet business needs.
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Accommodation Frontline Lead — Elevate Guest Experience in Stoke-on-Trent employer: Merlin
Merlin offers a vibrant work environment at Warwick Castle, where you can immerse yourself in history while engaging with guests and creating unforgettable experiences. With flexible shifts, competitive benefits, and opportunities for personal growth, this role is perfect for those who thrive in a dynamic setting and are passionate about customer service. Join us to be part of a team that values creativity, teamwork, and the joy of making every visitor's day special.
