At a Glance
- Tasks: Be the voice of London, guiding guests on a thrilling 40-minute river cruise.
- Company: Join the iconic London Eye team and share your love for the city.
- Benefits: Earn £14.04/hr, enjoy bonuses, discounts, and free attraction tickets.
- Other info: Fixed-term contract with flexible hours, including weekends and holidays.
- Why this job: Bring London to life with your personality and storytelling skills.
- Qualifications: Energetic communicator with a passion for entertaining and sharing London’s charm.
The predicted salary is between 14.04 - 14.04 £ per hour.
Location: London
Fancy setting sail through the heart of London? We’re looking for big voices, big energy and big personality to join the London Eye River Cruise team as a River Cruise Host. This isn’t your average boat ride. We glide past Big Ben, Tower Bridge, the Globe and more! You’ll be the voice guiding guests through it all, turning 40 minutes into a journey packed with jaw‑dropping views, proper London legends and a few cheeky one‑liners (if that’s your thing). You’ll deliver live commentary on board, no scripts, just stories. This is your chance to bring the city to life from the deck of one of the most iconic tours on the Thames.
What you’ll be doing:
- Grabbing the mic and giving guests a show‑stopping 40‑minute tour packed with insights, humour and energy.
- Adding your own twist and flair to the script; we want your personality.
- Helping guests with questions and tips, from “Where’s the best pub?” to “Is that really St Paul’s?”.
- Working alongside the River Cruise crew to keep things safe, slick and shipshape (your safety training will be provided).
- Jumping in to help across the wider London Eye team when needed.
- Occasionally supporting with upsells, training new crew and giving guests a day they won’t forget.
This is a fixed‑term contract. The London Eye is open daily so full availability is needed, including weekends, bank holidays and late finishes required during peak periods.
Qualifications & Experience:
- Someone who’s buzzing to talk to a live audience – no stage fright here.
- Experience in entertainment, hospitality, tours, or events is a huge plus.
- Clear communicator who knows how to read a crowd and tell a good story.
- A team player who isn’t fazed by wind, rain, or the British summer.
- A genuine love for London (and helping people fall in love with it too).
Benefits:
- We offer an hourly rate paid fortnightly.
- Monthly Bonus Scheme based on customer service targets.
- 25% discount in our retail shops and restaurants.
- 40% online LEGO discount.
- You’ll also get your hands on a Merlin Magic Pass – giving you FREE tickets to our attractions across the GLOBE!
Pay Range GBP £14.04/Hr.
River Cruise Host employer: Merlin
Join the London Eye River Cruise team as a River Cruise Host and immerse yourself in a vibrant work culture that celebrates personality and creativity. With opportunities for growth, a monthly bonus scheme, and fantastic perks like discounts at our retail shops and attractions, this role offers a unique chance to engage with guests while showcasing the beauty of London. Experience the thrill of guiding visitors through iconic sights, all while being part of a supportive team dedicated to delivering unforgettable experiences.
StudySmarter Expert Advice🤫
We think this is how you could land River Cruise Host
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace River Cruise Host
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Merlin
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Merlin. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
