At a Glance
- Tasks: Design and deliver impactful learning programmes that enhance performance and engagement.
- Company: Join a leading global organisation with a focus on creativity and collaboration.
- Benefits: Enjoy competitive salary, 33 days holiday, and exclusive Merlin perks.
- Other info: Dynamic role with opportunities for ongoing training and career growth.
- Why this job: Make a real impact on learning and development across the globe.
- Qualifications: 5+ years in L&D with expertise in multi-format learning solutions.
The predicted salary is between 63000 - 77000 £ per year.
We are looking for a Senior Learning & Development Manager to own and deliver priority projects within our global capability plan and help shape the future of learning at Merlin. In this high-visibility role, you will have the opportunity to design and deliver impactful learning programmes that drive measurable improvements in performance, engagement, and professional growth.
You will collaborate across regions, attractions, and central functions, bringing creativity, industry best practice, and practical delivery expertise to every initiative. As Merlin transitions to a centralised operating model, you will play a pivotal role in enabling empowered local delivery while maintaining globally consistent standards.
You will lead and contribute to initiatives including:
- Scaling coaching programmes to strengthen leadership and team performance
- Embedding a globally adopted performance approach
- Designing engaging onboarding journeys for new hires
- Supporting apprenticeships and capability frameworks to build long-term talent pipelines
- Delivering blended and digital learning programmes such as Power Skills, Supercharged Sales, and Business Skills to ensure learning is accessible, engaging, and scalable across all locations
This is your chance to make a real impact on performance and capability across a leading global organisation.
Qualifications & Experience
- Learning professional with 5+ years of experience in manager-level roles in L&D, delivering strategic and operational L&D initiatives
- Skilled in designing and implementing multi-format learning solutions across cross-functional teams
- Expertise across the full learning cycle, from needs analysis, content design, delivery, to evaluation
- Strong facilitator with proven success in both in-person and virtual learning environments
- Proficient in digital learning platforms and tools to support scalable, modern learning experiences
- Experienced in influencing senior stakeholders and balancing competing priorities effectively
- Demonstrated success leading large-scale, multi-country learning programs with measurable impact
Benefits
- A competitive annual salary
- 33 days holiday (including bank holidays)
- ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
- Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
- Company bonus
- Private pension scheme
- 40% discount online off LEGO
- 25% discount in our on-site retail shops and restaurants
- Ongoing training and development opportunities
- Plus, many more
Pay Range Competitive
Senior Learning & Development Manager in London employer: Merlin
Merlin offers a vibrant work environment at Warwick Castle, where you can immerse yourself in history while engaging with guests and creating unforgettable experiences. With flexible shifts, competitive benefits, and opportunities for personal growth, this role is perfect for those who thrive in a dynamic setting and are passionate about customer service. Join us to be part of a team that values creativity, teamwork, and the joy of making every visitor's day special.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Learning & Development Manager in London
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Merlin looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Senior Learning & Development Manager at Merlin, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Senior Learning & Development Manager in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Merlin, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Merlin and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Merlin
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Merlin might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Merlin.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
