Observability Manager — End-to-End IT Monitoring & Resilience in London

Observability Manager — End-to-End IT Monitoring & Resilience in London

London Full-Time 63000 - 77000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the observability strategy and enhance IT service visibility for better incident response.
  • Company: Join Merlin Entertainments, a leader in the entertainment industry with a hybrid work culture.
  • Benefits: Enjoy flexible working arrangements, competitive salary, and opportunities for professional growth.
  • Other info: Be part of a dynamic team focused on innovation and resilience.
  • Why this job: Make a real impact on IT services and drive improvements with data-driven insights.
  • Qualifications: Experience in IT monitoring and strong collaboration skills are essential.

The predicted salary is between 63000 - 77000 £ per year.

Merlin Entertainments seeks an Observability Manager in London with hybrid work arrangements.

You will define the observability strategy and lead end-to-end visibility across IT services to improve incident response and service quality.

Responsibilities include delivering scalable monitoring, enabling proactive alerting, and driving service improvements with data-driven insights.

Collaboration with cross-functional teams and governance of tooling are key aspects of the role.

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Observability Manager — End-to-End IT Monitoring & Resilience in London employer: Merlin

Merlin is an exceptional employer, offering a vibrant and inclusive work culture that fosters collaboration and innovation in the heart of London. As a Senior Manager in Business and Legal Affairs, you will benefit from competitive compensation, a supportive environment for professional growth, and the opportunity to engage with leading digital platforms while managing high-value licensing deals. Join us to be part of a dynamic team that values technical excellence and encourages ownership of projects in a fast-paced industry.

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Contact Details:

Merlin Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Observability Manager — End-to-End IT Monitoring & Resilience in London

Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Merlin or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

Contribute to Open Source Projects

Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Merlin.

Tap into Online Developer Communities

Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Merlin.

Explore Job Boards Specifically for Tech Roles

Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Merlin that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!

We think you need these skills to ace Observability Manager — End-to-End IT Monitoring & Resilience in London

Observability Strategy
End-to-End IT Monitoring
Incident Response
Service Quality Improvement
Scalable Monitoring
Proactive Alerting
Data-Driven Insights

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Merlin.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Merlin and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at Merlin

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Merlin uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.