At a Glance
- Tasks: Prepare guest rooms to perfection and create memorable experiences for visitors.
- Company: Join the team at Chessington World of Adventures Resort, Britain's biggest wildlife theme park.
- Benefits: Enjoy discounts on fashion, electronics, and travel, plus free tickets to attractions.
- Other info: Flexible hours with opportunities for ongoing training and development.
- Why this job: Be part of a fun, fast-paced environment while making guests feel at home.
- Qualifications: No formal experience needed, just a great attitude and attention to detail.
The predicted salary is between 12.77 - 12.77 £ per hour.
What you'll bring to the team
Location: Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE.
Please note we reserve the right to close applications early if we receive a high volume of quality applications.
We would therefore recommend that you submit your application as soon as possible.
COME & JOIN BRITAINS WILDEST ADVENTURE!
Are you passionate about creating memorable experiences?
Do you thrive in a fast-paced, fun environment?
Then we want YOU to be part of our team.
Leave the everyday behind and unleash your imagination as you explore a career at Chessington World of Adventures Resort, Britain’s biggest wildlife theme park.
Here at Chessington World of Adventures we are looking for Housekeepers to join the team!
Fluffy towels, immaculate rooms, and a warm and attentive service, our guests can expect nothing but excellence from the rooms you prepare.
Working under the guidance of the Housekeeping Management team, you will be responsible for preparing guest bedrooms and accommodation promptly and to the highest standards.
This includes clearing items left by previous guests and ensuring rooms are perfectly presented for arrivals, with fresh linen, neatly folded towels, and finishing touches such as chocolates placed on plumped pillows.
This is a physically active role that requires a hands‑on approach, punctuality, and strong time‑management skills to ensure all tasks are completed efficiently.
This seasonal position offers up to 30 hours per week, working 5 days out of 7.
Flexibility is essential to meet business demands, particularly during weekends and peak holiday periods, which are key times in the leisure hospitality sector.
- Key Accountabilities
- To perform duties as assigned by the Housekeeping Manager and Assistant Housekeeping Manager.
- All room items must be clear of dust.
- All linens and towels are clean with no stains, dirt.
- To report on adverse guest comment as and when required.
- To establish a record of guests’ preferences; especially regular guests and long‑term guests.
- To ensure that interactions with guests are handled in a professional manner and adhere to Hotel’s policies and procedures.
- To maximise recycling opportunities while it is not jeopardising quality assurance.
- To go through all trainings assigned to you by Housekeeping Manager / Hotel Management.
- To ensure and maintain proper / correct way of handling equipment - carts / baskets.
- To ensure appropriate stock level of linen, cleaning and guest room supplies.
- To carry out inventory check on linen and guest room supplies on random basis with the floor supervisor.
- Guests floor corridor inspection for cleanliness and free from dust.
- Be flexible in job scope or coverage of work according to peak and non‑peak periods.
- You may be assigned to public area cleaning depending on business needs.
- You will be punctual and mindful of completing tasks in a timely manner.
- Job Purpose
- A minimum requirement of 8 rooms cleaning to be achieved and it can increase depending on the business occupancy needs.
These 8 rooms can be check out, a mix of check out and stay over.
- To ensure and maintain high cleaning standards on all floors.
Qualifications & Experience
Whilst we do not require any formal qualifications or experience for this role, the following would be desirable:
- Great attention to detail.
- Can do attitude and willingness to work hard.
- Previous cleaning experience is preferable but not required.
Benefits
- Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants, and travel.
- 25% discount in our on‑site retail shops and restaurants.
- 40% discount on Lego.
- Merlin Magic Pass - 20 free tickets for you, your family, and friends to enjoy all our Merlin Attractions across the world.
- Ongoing training and development opportunities.
- Pay Range
From GBP £12.77/Hr.
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Hotel Housekeeper employer: Merlin
Merlin offers a vibrant work environment at Warwick Castle, where you can immerse yourself in history while engaging with guests and creating unforgettable experiences. With flexible shifts, competitive benefits, and opportunities for personal growth, this role is perfect for those who thrive in a dynamic setting and are passionate about customer service. Join us to be part of a team that values creativity, teamwork, and the joy of making every visitor's day special.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Housekeeper
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Hotel Housekeeper
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Merlin
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Merlin. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
