At a Glance
- Tasks: Lead a vibrant team to deliver exceptional food and beverage experiences in a stunning coastal setting.
- Company: Join a fun-loving team at a unique attraction in Gweek, Cornwall.
- Benefits: Enjoy discounts, free attraction tickets, and discounted hotel rates worldwide.
- Other info: Full-time role with opportunities for growth and a dynamic work environment.
- Why this job: Make a splash in your career while working with seals and puffins!
- Qualifications: Supervisory experience in fast-paced environments and strong people skills required.
The predicted salary is between 26897 - 26897 £ per year.
Are you looking for a job like no other? Fancy working where seals and puffins watch on as you go about your daily work in the beautiful Gweek, Cornwall! Working here feels pretty unique and our Food & Beverage team are fizzing with fun and a vital ingredient in the guest experience! Therefore, we’re looking for someone who strives for the best, is guest focused and isn't afraid to swim upstream.
Reporting to the Commercial manager and managing a team of hosts, you’ll take the lead in delivering a world-class visitor experience for our visitors. Working on the front line and in the thick of the action, in our Café, Hilltop Refreshments and the Kiosk food & beverage units, outstanding customer service will come naturally to you, as will the ability to lead by example whilst creating a motivational team environment.
Whether you’re catering for our day visitors or events, you will be on hand to ensure guests receive outstanding service and high-quality food. You will actively seek ways to increase revenue and keep wastage to a minimum; collaborating closely with suppliers to ensure efficient stock management, mentoring staff to achieve spend targets and supporting the catering team to deliver the highest quality standards of food hygiene.
This is a full-time permanent role, working 5 days from 7 and as weekends and holiday periods are our busiest time this will include doing your fair share of weekends and bank holidays on a roster basis.
Qualifications & Experience
- Someone with supervisory experience in a fast-paced customer facing environment
- Proven people management and communications skills
- Experience in cash handling
- Experience in maximising visitor spends by upselling
Benefits
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Enjoy the Ride Pass – giving you and 5 others a Merlin Annual Pass (Gold edition)
- Discounted rates at Merlin hotels all over the world
- Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email and one of the team will get back to you as soon as possible.
Pay Range
GBP £26,897.00/Yr.
Food & Beverage Supervisor in Constantine employer: Merlin
Join our vibrant team as a Food & Beverage Supervisor in the stunning Gweek, Cornwall, where your work is complemented by the breathtaking views of seals and puffins. We pride ourselves on fostering a fun and dynamic work culture that prioritises guest satisfaction and employee growth, offering unique benefits such as discounts at our retail shops and attractions worldwide, as well as opportunities for professional development. With a commitment to excellence and a supportive environment, this role promises not just a job, but a rewarding career experience.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor in Constantine
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they focus on guest experience. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at industry events. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Food & Beverage Supervisor in Constantine
Some tips for your application 🫡
Show Your Passion for Guest Experience:When writing your application, let us see your enthusiasm for creating memorable experiences for guests. Share any relevant stories or examples that highlight your guest-focused approach and how you’ve gone the extra mile in previous roles.
Highlight Your Leadership Skills:As a Food & Beverage Supervisor, you'll be leading a team, so make sure to showcase your supervisory experience. Talk about how you've motivated teams in the past and any specific achievements that demonstrate your ability to lead by example.
Be Specific About Your Experience:We want to know what makes you the perfect fit! Include details about your experience in fast-paced environments, cash handling, and upselling. The more specific you are, the better we can see how you’ll thrive in our unique setting.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Merlin
✨Know Your Venue
Before the interview, take some time to research the location and its unique features. Familiarise yourself with the café, Hilltop Refreshments, and Kiosk units. Showing that you understand the environment and what makes it special will impress your interviewers.
✨Showcase Your Leadership Skills
As a Food & Beverage Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, especially in fast-paced settings. Highlight your ability to motivate others and create a positive work atmosphere.
✨Customer Service is Key
Outstanding customer service is crucial for this role. Be ready to discuss specific instances where you went above and beyond for guests. This will demonstrate your guest-focused mindset and your commitment to delivering a world-class experience.
✨Discuss Revenue Strategies
Since increasing revenue is part of the job, think about ways you've successfully upsold or managed stock in previous roles. Bring these ideas to the table during your interview to show that you're proactive and results-driven.
