At a Glance
- Tasks: Keep operations running smoothly and manage multiple priorities at Thorpe Park Resort.
- Company: Join the exciting team at Merlin Entertainment, home to Thorpe Park Resort.
- Benefits: Enjoy discounts, bonuses, and free tickets to attractions worldwide.
- Other info: Great career growth opportunities in a fast-paced, fun atmosphere.
- Why this job: Be part of a dynamic environment and make a real impact on guest experiences.
- Qualifications: Strong organisational skills and experience in commercial administration preferred.
The predicted salary is between 12.92 - 12.92 £ per hour.
What you'll bring to the team
Are you highly organized, detail-driven, and passionate about keeping operations running smoothly behind the scenes? We’re looking for a Commercial Coordinator to join our team at Thorpe Park Resort.
- Strong organizational skills with the ability to manage multiple priorities
- Exceptional attention to detail and accuracy
- A proactive, problem‑solving mindset with a drive for continuous improvement
- Confidence working with data and generating insights
- Excellent communication and collaboration skills
- Ability to build strong relationships across teams and with external partners
- Adaptability in a fast-paced, ever‑changing environment
- A positive, team‑focused attitude aligned with Merlin values
Qualifications & Experience
- Proven experience in a commercial administration or similar role
- Experience working with inventory management and/or pricing systems (desirable)
- Strong working knowledge of Microsoft Excel and reporting tools
- Experience handling data analysis and reporting
- Understanding of compliance standards and operational processes
- Experience in a fast-paced operational or retail environment (desirable)
Benefits
Alongside the opportunity to perform to thousands of international guests in your residency, you’ll also receive:
- Monthly Bonus based on guest satisfaction
- 25% discount in our retail shops and restaurants and 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Discounted rates at Merlin hotels all over the world
- Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range GBP £12.92/Hr.
Commercial Lead in Chertsey employer: Merlin
At Thorpe Park Resort, we pride ourselves on being an exceptional employer that values teamwork, creativity, and personal growth. Our vibrant work culture fosters collaboration and innovation, while our comprehensive benefits, including a monthly bonus based on guest satisfaction and exclusive discounts, ensure that our employees feel appreciated and motivated. Join us in a dynamic environment where you can thrive and make a meaningful impact on the experiences of our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Lead in Chertsey
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Merlin. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Merlin
Don't be shy about reaching out to Merlin directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Commercial Lead in Chertsey
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Merlin and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Merlin
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
