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- Tasks: Deliver top-notch guest services and ensure a safe environment at LEGOLAND Windsor Resort.
- Company: Join a leading entertainment company with a fun and vibrant atmosphere.
- Benefits: Enjoy competitive pay, discounts, and training opportunities.
- Why this job: Be part of an exciting team and create memorable experiences for guests.
- Qualifications: Must be over 18 with experience in hospitality and a passion for service.
- Other info: Seasonal role with great opportunities for personal growth.
The predicted salary is between 13 - 16 £ per hour.
A leading entertainment company is seeking a Hotel Front of House Assistant for nights at LEGOLAND Windsor Resort. Responsibilities include delivering excellent guest services, overseeing night audits, and ensuring a safe environment for guests.
Successful candidates will have experience in a similar role, be over 18, and maintain a motivation for high-quality service. This seasonal position offers competitive hourly pay with multiple employee benefits including discounts and training opportunities.
Night Front Desk Assistant – 5-Star Guest Service (Seasonal) in Windsor employer: Merlin Entertainments
Contact Detail:
Merlin Entertainments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk Assistant – 5-Star Guest Service (Seasonal) in Windsor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when applying for that Night Front Desk Assistant role.
✨Tip Number 2
Prepare for the interview by researching LEGOLAND Windsor Resort and its values. Show us that you understand what it means to deliver excellent guest services and how you can contribute to creating a safe and enjoyable environment for guests.
✨Tip Number 3
Practice your customer service skills! Think of scenarios you might face as a Night Front Desk Assistant and how you'd handle them. Being able to demonstrate your problem-solving abilities will impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Night Front Desk Assistant – 5-Star Guest Service (Seasonal) in Windsor
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous roles you've had in guest services or front desk positions. We want to see how your experience aligns with the responsibilities of delivering excellent service at LEGOLAND Windsor Resort.
Be Personable and Professional: When writing your application, let your personality shine through! We’re looking for someone who can connect with guests while maintaining a professional tone. A friendly vibe goes a long way in the hospitality industry.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and qualities mentioned in the job description. We love seeing candidates who take the extra step!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at LEGOLAND Windsor Resort!
How to prepare for a job interview at Merlin Entertainments
✨Know Your Guest Service Basics
Make sure you brush up on the fundamentals of excellent guest service. Think about your past experiences and be ready to share specific examples of how you've gone above and beyond for guests. This will show that you understand the importance of high-quality service, which is key for a role at LEGOLAND.
✨Familiarise Yourself with Night Audits
Since overseeing night audits is part of the job, it’s a good idea to familiarise yourself with what this entails. Research common procedures and be prepared to discuss how you would handle any discrepancies or issues that might arise during the audit process.
✨Safety First!
As a Night Front Desk Assistant, ensuring a safe environment for guests is crucial. Think about safety protocols you've followed in previous roles and be ready to discuss how you would handle emergencies or ensure guest safety during your shift.
✨Show Your Motivation
This position requires a motivation for high-quality service, so don’t hold back in expressing your passion for hospitality. Share why you love working in this field and how you plan to contribute to the team at LEGOLAND. A positive attitude can really set you apart!
