Commercial Specialist Windsor, UK
Commercial Specialist Windsor, UK

Commercial Specialist Windsor, UK

Windsor Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure smooth commercial operations and oversee stock allocation at LEGOLAND® Windsor.
  • Company: Join the LEGOLAND® Windsor Resort, a fun-filled theme park for families.
  • Benefits: Enjoy discounts on LEGO products, free tickets, and ongoing training opportunities.
  • Why this job: Be part of an awesome team making magical experiences for families.
  • Qualifications: Experience in operations or logistics, strong analytical and communication skills.
  • Other info: Dynamic work environment with great career growth and a focus on safety.

The predicted salary is between 28800 - 43200 £ per year.

What you'll bring to the team

Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY

Hours: 37.5 hours per week, usually Monday – Friday with 1 working weekend per month

Contract Type: Permanent, Salaried

Here at the LEGOLAND® Windsor Resort we are busy prepping for our 2026 season, and we are recruiting for a Commercial Specialist to join our AWESOME Commercial Team! As a Commercial Specialist, you will play a key role in ensuring smooth commercial operations and supporting both resort teams and global functions. You will oversee stock allocation into the resort, ensuring the right products reach the right locations at the right time. This includes monitoring stock levels in the resort management system, maintaining optimal fulfilment, and conducting regular audits to ensure physical stock aligns with system records, resolving discrepancies efficiently.

You will ensure merchandising and pricing strategies are implemented in line with global direction, regularly reviewing pricing displays and maintaining accuracy and consistency across all commercial areas. You will conduct regular audits to ensure trading standards and legislative requirements are met, while keeping compliance documentation up to date and implementing procedural changes in response to regulatory updates.

The Commercial Specialist will support operational excellence by maintaining and updating Standard Operating Procedures, contributing to weekly operational reviews, and ensuring timely follow‑up of actions. You will act as the triage point for facilities, technical, IT, and People team queries, and assist with employee‑relations matters to help maintain a positive workplace culture. You will build strong relationships with on‑site partners and global teams, acting as a key communication link to ensure alignment on commercial and operational objectives.

Working closely with the Warehouse & Logistics Manager to maintain an efficient internal delivery schedule, you will focus on developing strong relationships with logistics providers to ensure timely and cost‑effective operations. You will ensure compliance with Group Health, Safety & Security policies, report risks promptly, lead incident responses where required, and proactively contribute ideas to support a strong culture of safety.

Qualifications & Experience

  • Proven experience in operations, logistics, or commercial management.
  • Proficient in MS Excel, with significant experience utilising data analysis to inform and drive decision making.
  • Familiarity with inventory management and pricing systems.
  • Strong analytical skills with excellent attention to detail.
  • Confident communicator able to work effectively with multiple stakeholders.
  • Strong organisational skills with the ability to prioritise and manage multiple tasks.
  • Ability to streamline and improve operational processes.
  • High accuracy in stock, merchandising, and compliance‑related work.
  • Effective problem‑solving skills, using data to inform decisions.
  • Collaborative mindset with the ability to build strong cross‑functional relationships.
  • Adaptability and comfort working in a fast‑paced, changing environment.

Benefits

  • 40% discount off LEGO® sets and products on the online LEGO Store!
  • Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
  • 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
  • ‘Enjoy the Ride’ Merlin Annual Pass for you and five loved ones!
  • Staff discount codes for Merlin Annual Passes to gift to loved ones!
  • Pro rata holiday allowance based on 28 days full time equivalent
  • Private pension scheme
  • Life assurance scheme
  • Employee assistance programme
  • Access to Perks at Work which 30,000+ national & local employee discounts
  • Free staff parking
  • Ongoing training & development

About the LEGOLAND® Windsor Resort

We are looking for a Commercial Specialist to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to three awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.

About Merlin

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at jobs@legoland.co.uk and one of the team will get back to you as soon as possible.

Pay Range Competitive

Commercial Specialist Windsor, UK employer: Merlin Entertainments

At LEGOLAND® Windsor Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and collaboration thrive. As a Commercial Specialist, you'll enjoy a range of benefits including generous discounts, a private pension scheme, and ongoing training opportunities, all while working in a fun-filled environment that prioritises employee well-being and growth. Join us in creating magical experiences for families in a beautiful parkland setting, where your contributions will be valued and recognised.
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Contact Detail:

Merlin Entertainments Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Commercial Specialist Windsor, UK

✨Tip Number 1

Network like a pro! Reach out to current employees at LEGOLAND® Windsor on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Commercial Specialist role.

✨Tip Number 2

Prepare for the interview by researching the company culture and values. LEGOLAND® is all about fun and creativity, so think of ways to showcase your personality and how you can contribute to that awesome vibe!

✨Tip Number 3

Practice common interview questions related to operations and logistics. Be ready to discuss your experience with data analysis and stock management, as these are key for the Commercial Specialist position.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the LEGOLAND® team!

We think you need these skills to ace Commercial Specialist Windsor, UK

Operations Management
Logistics Management
Commercial Management
Data Analysis
MS Excel Proficiency
Inventory Management
Pricing Strategy Implementation
Attention to Detail
Communication Skills
Organisational Skills
Problem-Solving Skills
Relationship Building
Adaptability
Compliance Knowledge
Operational Process Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your operations, logistics, or commercial management experience to show us you’re the perfect fit for the Commercial Specialist role.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about joining the LEGOLAND® Windsor Resort team and how your background aligns with our needs. Keep it engaging and personal!

Show Off Your Analytical Skills: Since we’re looking for someone with strong analytical skills, don’t forget to mention any relevant experience with data analysis or inventory management systems. Give us examples of how you’ve used data to drive decisions in past roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Merlin Entertainments

✨Know Your Numbers

As a Commercial Specialist, you'll be dealing with stock levels and data analysis. Brush up on your MS Excel skills and be ready to discuss how you've used data to drive decisions in previous roles. Bring examples of how you’ve managed inventory or improved operational processes.

✨Showcase Your Communication Skills

This role requires strong communication with various stakeholders. Prepare to share experiences where you successfully collaborated with teams or resolved conflicts. Think about how you can demonstrate your ability to build relationships and maintain a positive workplace culture.

✨Be Ready for Problem-Solving Scenarios

Expect questions that assess your problem-solving skills. Prepare to discuss specific challenges you've faced in operations or logistics and how you used data to inform your decisions. Highlight your analytical skills and attention to detail.

✨Understand the Company Culture

Familiarise yourself with LEGOLAND® Windsor Resort's values and mission. Show enthusiasm for the brand and its commitment to fun and family experiences. Be prepared to discuss how your personal values align with theirs and how you can contribute to their awesome team.

Commercial Specialist Windsor, UK
Merlin Entertainments
Location: Windsor
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