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- Tasks: Manage stock allocation and ensure products are in the right place at the right time.
- Company: Join the LEGOLAND® Windsor Resort, the ultimate family destination.
- Benefits: Enjoy 40% off LEGO products, free tickets, and a private pension scheme.
- Why this job: Be part of a fun team making magical experiences for families.
- Qualifications: Experience in operations or logistics, strong analytical and communication skills.
- Other info: Dynamic work environment with ongoing training and development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: 37.5 hours per week, usually Monday – Friday with 1 working weekend per month
Contract Type: Permanent, Salaried
Here at the LEGOLAND® Windsor Resort we are busy prepping for our 2026 season, and we are recruiting for a Commercial Specialist to join our AWESOME Commercial Team!
Responsibilities
- Oversee stock allocation into the resort, ensuring the right products reach the right locations at the right time.
- Monitor stock levels in the resort management system, maintain optimal fulfilment, and conduct regular audits to ensure physical stock aligns with system records, resolving discrepancies efficiently.
- Ensure merchandising and pricing strategies are implemented in line with global direction; regularly review pricing displays and maintain accuracy across all commercial areas.
- Conduct regular audits to ensure trading standards and legislative requirements are met; keep compliance documentation up to date and implement procedural changes in response to regulatory updates.
- Maintain and update Standard Operating Procedures; contribute to weekly operational reviews and ensure timely follow‑up of actions.
- Act as the triage point for facilities, technical, IT, and People team queries; assist with employee‑relations matters to help maintain a positive workplace culture.
- Build strong relationships with on‑site partners and global teams, acting as a key communication link to align on commercial and operational objectives.
- Collaborate with the Warehouse & Logistics Manager to maintain an efficient internal delivery schedule and develop relationships with logistics providers for timely and cost‑effective operations.
- Ensure compliance with Group Health, Safety & Security policies, report risks promptly, lead incident responses where required, and contribute ideas to support a strong safety culture.
Qualifications & Experience
- Proven experience in operations, logistics, or commercial management.
- Proficient in MS Excel, with significant experience utilising data analysis to inform and drive decision making.
- Familiarity with inventory management and pricing systems.
- Strong analytical skills with excellent attention to detail.
- Confident communicator able to work effectively with multiple stakeholders.
- Strong organisational skills with the ability to prioritise and manage multiple tasks.
- Ability to streamline and improve operational processes.
- High accuracy in stock, merchandising, and compliance‑related work.
- Effective problem‑solving skills, using data to inform decisions.
- Collaborative mindset with the ability to build strong cross‑functional relationships.
- Adaptability and comfort working in a fast‑paced, changing environment.
Benefits
- 40% discount off LEGO® sets and products on the online LEGO Store
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all Merlin Attractions across the world
- 25% discount in Merlin retail shops and restaurants
- ‘Enjoy the Ride’ Merlin Annual Pass for you and five loved ones
- Staff discount codes for Merlin Annual Passes to gift to loved ones
- Pro rata holiday allowance based on 28 days full time equivalent
- Private pension scheme
- Life assurance scheme
- Employee assistance programme
- Access to Perks at Work with 30,000+ national & local employee discounts
- Free staff parking
- Ongoing training & development
About The LEGOLAND® Windsor Resort: We are looking for a Commercial Specialist to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to three awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.
About Merlin: A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at jobs@legoland.co.uk and one of the team will get back to you as soon as possible.
Pay Range: Competitive
Commercial Specialist in Windsor employer: Merlin Entertainments
Contact Detail:
Merlin Entertainments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Specialist in Windsor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at LEGOLAND® Windsor. Building relationships can give us the inside scoop on job openings and help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. We want to see how you fit into our AWESOME team, so think about how your skills align with our mission and be ready to share examples from your experience.
✨Tip Number 3
Show off your analytical skills! Since the role involves data analysis, be prepared to discuss how you've used data to drive decisions in past roles. We love candidates who can back up their claims with solid examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the LEGOLAND® family.
We think you need these skills to ace Commercial Specialist in Windsor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Specialist role. Highlight your experience in operations, logistics, and any relevant data analysis skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and the LEGOLAND® brand. Tell us why you’re excited about joining our AWESOME team and how you can contribute.
Show Off Your Analytical Skills: Since this role involves a lot of data analysis, make sure to mention specific examples where you've used data to drive decisions. We love seeing how you’ve tackled challenges in the past!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the LEGOLAND® family!
How to prepare for a job interview at Merlin Entertainments
✨Know Your Numbers
As a Commercial Specialist, you'll be dealing with stock levels and data analysis. Brush up on your MS Excel skills and be ready to discuss how you've used data to drive decisions in previous roles. Bring examples of how you’ve managed inventory or improved processes using data.
✨Showcase Your Communication Skills
This role requires strong communication with various stakeholders. Prepare to share examples of how you've built relationships in past positions. Think about times when you acted as a liaison between teams or resolved conflicts effectively.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Prepare to discuss specific challenges you've faced in operations or logistics and how you used analytical skills to find solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Understand Compliance and Safety Standards
Familiarise yourself with health, safety, and compliance regulations relevant to the role. Be prepared to discuss how you've ensured compliance in previous jobs and any experience you have with audits or procedural changes. This shows you're proactive about maintaining standards.
