Merlin Entertainments at Warwick Castle Resort is seeking a Hotel Nights Receptionist to join the Accommodation Team. The role covers overnight check-ins and check-outs, the nightly audit, guest inquiries, and maintaining security for a premium castle hotel experience.
You will report to the Hotel Operations Manager and help deliver outstanding service throughout the night, including handling escalations and ensuring safety and compliance across shifts.
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Overnight Guest Experience Lead & Night Auditor in Warwick employer: Merlin Entertainments
At LEGOLAND® Windsor Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive. As a Housekeeping Twilight Team Leader, you'll enjoy a range of benefits including a generous discount on LEGO products, access to Merlin attractions, and ongoing training opportunities to enhance your career in hospitality. Join us in creating magical experiences for families while developing your leadership skills in a fun and supportive environment.
