Merlin Entertainments is seeking a Guest Experience Administrator at Warwick Castle to be the welcoming frontline presence, ensuring exceptional guest service and smooth front-of-house operations. You will handle guest queries, coordinate reception activities, and support incident management in a fast-paced environment.
The role is seasonal with a minimum of 7.5 hours per week, starting ASAP and lasting until 3 January 2027, with potential extensions.
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Guest Experience Lead - Front Desk & Service in Warwick employer: Merlin Entertainments
At LEGOLAND® Windsor Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive. As a Housekeeping Twilight Team Leader, you'll enjoy a range of benefits including a generous discount on LEGO products, access to Merlin attractions, and ongoing training opportunities to enhance your career in hospitality. Join us in creating magical experiences for families while developing your leadership skills in a fun and supportive environment.
