Merlin Entertainments is seeking a seasonal Guest Experience Administrator at Warwick Castle. You will greet guests, handle queries and manage daily reception operations, ensuring a first-class experience while reflecting the castle's prestige.
You will coordinate with teams, support incident management, and help deliver exceptional service front of house in a fast-paced environment. This role starts asap and runs until 3 January 2027, with potential extensions.
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Guest Experience Lead – Castle Front Desk (Merlin Perks) in Warwick employer: Merlin Entertainments
At LEGOLAND® Windsor Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive. As a Housekeeping Twilight Team Leader, you'll enjoy a range of benefits including a generous discount on LEGO products, access to Merlin attractions, and ongoing training opportunities to enhance your career in hospitality. Join us in creating magical experiences for families while developing your leadership skills in a fun and supportive environment.
