What you'll bring to the team Training and Planning Manager Location: THORPE PARK Resort, KT16 8PNHours: 40 hours a week, Monday to Friday – Some weekend work needed.Reporting to the Training and Compliance Manager, you will be responsible for the management, delivery and development of all compulsory and non-compulsory training programmes to all maintenance personnel within Technical Services. Training will encompass Ride Specific Competency Training, Statutory Training, Merlin mandated Safety Training and THORPE Park internal training and Development Courses.Responsibilities:To create, develop and deliver Mandatory and Non-Mandatory training programmes that ensure all Technical Services personnel receive necessary training and development within agreed timeframes, ensuring necessary levels of competence are achieved, recorded and sustained.Drive standards of training compliance within specified timescales along with recovery plans in the event of overdue training.To deliver Ride Specific Competence Training in-line with business priorities, overseeing training and performance progression, in adherence to The Safety Competency Policy Ride Engineering HS(P)014. Managing Engineer Training Content and Assessment Criteria for all 8 modules for each ride device that they have been assigned to.To ensure compliance is met and suitable training is being delivered and planned for all departments within Technical Services.Oversee the Engineering Apprenticeship Scheme in adherence to Engineering Apprentices (GE(G)002) and maintaining a well established working relationship with the Engineering Academy and college.Arrange for ad-hoc on-site/remote Ride Manufacturer Training. Qualifications & Experience You'll have line management of the Technical Trainer to deliver training to develop operational resilienceLine management of Apprentices including regular 1-2-1's objective setting, mid/end of year reviews, college performance meetingsExperience with driving KPIsExperience with developing Technical Competency FrameworksA good understanding of reviewing safety procedures within an Engineering department and compliance with ADIPS, HSG175 and Group policy (HS001) Benefits Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year’s service33 days holiday (including bank holidays)Company bonusPrivate pension scheme40% discount online off LEGO25% discount in our on-site retail shops and restaurantsOngoing training and development opportunitiesPlus, many more…If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@Merlinentertainments.biz and one of the team will get back to you as soon as possible. Pay Range Competitive Job SummaryID: 2026-14372Employment Type: Full-TimeOffer/Contract Type: No End DateLocation Name: Thorpe Park Resort
Training and Planning Manager employer: Merlin Entertainments
At LEGOLAND® Windsor Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive. As a Housekeeping Twilight Team Leader, you'll enjoy a range of benefits including a generous discount on LEGO products, access to Merlin attractions, and ongoing training opportunities to enhance your career in hospitality. Join us in creating magical experiences for families while developing your leadership skills in a fun and supportive environment.
