At a Glance
- Tasks: Lead and inspire housekeeping teams to maintain top-tier cleanliness across our Resort Hotels.
- Company: Join the magic at Alton Towers Resort, part of Merlin Entertainments.
- Benefits: Enjoy 20 free tickets, discounts, and ongoing training opportunities.
- Why this job: Create unforgettable guest experiences while developing your leadership skills.
- Qualifications: Experience in management and a passion for cleanliness and teamwork.
- Other info: Dynamic environment with opportunities for career growth in the entertainment industry.
The predicted salary is between 11 - 12 £ per hour.
Join the Magic at Alton Towers Resort – We’re Hiring Housekeeping Checkers! Are you passionate about creating unforgettable guest experiences through spotless standards and team spirit? Alton Towers Resort is on the lookout for a Housekeeping Checker to help us keep the magic sparkling across our Hotels!
About The Role
As a Housekeeping Checker, you’ll be the go-to person for maintaining top-tier cleanliness and room standards throughout our Resort Hotels. You’ll lead, inspire, and support a team of Room Attendants, making sure every guest walks into a space that’s pristine, welcoming, and on-brand.
Your Key Responsibilities
- Lead and manage housekeeping teams in your area, ensuring the highest standards of cleanliness and presentation.
- Motivate team members daily, encouraging a positive, can-do attitude to deliver exceptional service.
- Train and develop Room Attendants to ensure consistency in skills, standards, and performance.
- Communicate regularly with your team to align goals and maintain a cohesive, collaborative environment.
Benefits
- Merlin Magic Pass – 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world.
- 40% discount online off LEGO.
- 25% discount in our on-site retail shops and restaurants.
- Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel.
- Ongoing training and development opportunities.
- Plus, many more…
Pay Range
Compensation between GBP £11.00/Hr and GBP £12.70/Hr.
Seniority level Mid-Senior level
Employment type Full time
Job function Management and Manufacturing
Industries Entertainment Providers
Housekeeping Checker in Stoke-on-Trent employer: Merlin Entertainments
Contact Detail:
Merlin Entertainments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Checker in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at Alton Towers Resort. A personal recommendation can really boost your chances of landing that Housekeeping Checker role.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Merlin Entertainments loves team spirit and guest experiences, so think about how you can showcase your passion for cleanliness and teamwork during your chat.
✨Tip Number 3
Practice common interview questions related to leadership and motivation. As a Housekeeping Checker, you'll need to inspire your team, so be ready to share examples of how you've successfully led others in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the magic at Alton Towers Resort!
We think you need these skills to ace Housekeeping Checker in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for creating unforgettable guest experiences shine through. We want to see how much you care about cleanliness and team spirit!
Highlight Your Leadership Skills: As a Housekeeping Checker, you'll be leading a team. Make sure to mention any previous experience in managing or motivating teams. We love seeing examples of how you've inspired others!
Be Specific About Your Experience: Use concrete examples from your past roles to demonstrate your skills in maintaining high standards of cleanliness. We appreciate details that show how you've made a difference in previous jobs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining the magic at Alton Towers Resort!
How to prepare for a job interview at Merlin Entertainments
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Housekeeping Checker. Familiarise yourself with the key tasks like leading a team, maintaining cleanliness standards, and training Room Attendants. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
As a Housekeeping Checker, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated or trained others. Highlight how you can inspire a positive attitude and ensure high standards of service.
✨Communicate Effectively
Communication is key in this role. Think about how you would keep your team aligned and motivated. Be ready to discuss your strategies for fostering a collaborative environment and how you handle feedback and communication with your team.
✨Emphasise Guest Experience
Merlin Entertainments values unforgettable guest experiences. Be prepared to talk about how you would ensure that every room is pristine and welcoming. Share any relevant experiences where you’ve gone above and beyond to enhance customer satisfaction.