Head of Park Operations & Guest Experience in Stoke-on-Trent

Head of Park Operations & Guest Experience in Stoke-on-Trent

Stoke-on-Trent Full-Time On-site
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Merlin Entertainments is seeking a Senior Park Operations Manager at Alton Towers Resort to lead day-to-day park operations, ensuring safety, service, and memorable guest experiences. You will coach operational leaders, drive performance, and collaborate with teams across the resort to meet business objectives and respond to challenges with calm, decisive leadership.

Start date noted as January 2027; the role emphasizes health and safety, guest satisfaction and continuous improvement within a

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Head of Park Operations & Guest Experience in Stoke-on-Trent employer: Merlin Entertainments

At LEGOLAND® Windsor Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive. As a Housekeeping Twilight Team Leader, you'll enjoy a range of benefits including a generous discount on LEGO products, access to Merlin attractions, and ongoing training opportunities to enhance your career in hospitality. Join us in creating magical experiences for families while developing your leadership skills in a fun and supportive environment.

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Contact Details:

Merlin Entertainments Recruitment Team