Merlin Entertainments is seeking an Accommodation Frontline Lead for Alton Towers Resort to supervise and support accommodation teams, ensuring high service standards and smooth daily operations.
You will lead a team across departments, coach staff, and manage guest queries and incidents with a hands-on leadership style. Flexible shift patterns and commitment to guest excellence are essential.
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Accommodation Frontline Lead – Guest Experience & Ops in Stoke-on-Trent employer: Merlin Entertainments
At LEGOLAND® Windsor Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive. As a Housekeeping Twilight Team Leader, you'll enjoy a range of benefits including a generous discount on LEGO products, access to Merlin attractions, and ongoing training opportunities to enhance your career in hospitality. Join us in creating magical experiences for families while developing your leadership skills in a fun and supportive environment.
