Site Presentations General Host Chertsey, UK
Site Presentations General Host Chertsey, UK

Site Presentations General Host Chertsey, UK

Chertsey Full-Time No home office possible
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At a Glance

  • Tasks: Keep Thorpe Park clean and presentable for guests every day.
  • Company: Join the exciting team at Thorpe Park, a top UK attraction!
  • Benefits: Enjoy 20 free tickets, discounts, free bus, and ongoing training.
  • Why this job: Be part of a fun environment while making a positive impact on guest experiences.
  • Qualifications: No experience needed, just bring your enthusiasm and a positive attitude!
  • Other info: Flexible hours available, perfect for students looking for seasonal work.

Location: Thorpe Park

Hours: Full time, part time, weekends & holidays

Contract Type: Seasonal, until November 2025

Within this role you will be responsible for the cleanliness of the resort, ensuring that the park is looking presentable to our guests at all times. Daily duties include litter picking, sweeping pathways, emptying bins, recycling, cleaning and maintaining Thorpe Park Facilities.

Responsibilities:

  • Ensure that high standards of cleanliness are maintained throughout the resort to improve KPI cleanliness scores.
  • Ensure the park is clean to a high standard by litter picking, sweeping floors, emptying and cleaning bins, cleaning of tables / benches.
  • You might be required to cover the washrooms host breaks.
  • Maintain high standards of cleanliness in Washrooms, including stocking.
  • Do ad-hoc tasks such as window cleaning as and when required.
  • Use of equipment such as pressure washers, Billy goats, leaf blowers, rakes.
  • Use of chemicals following all COSHH regulations.
  • Attend any vomit and or excrement calls and deal with accordingly.
  • Maintain a professional impression of the department when dealing with guests.
  • Ensure an appropriate, professional and helpful behaviour is maintained throughout the team.
  • Actively demonstrate commitment to department by demonstrating company values and teamwork.
  • Attend department meetings with ideas to lead the department forwards for the future (optional).

Qualifications & Experience:

  • No previous experience required, just enthusiasm and eagerness to learn!
  • Show us you’re guest obsessed by being positive and helpful.
  • Go together to show our guests that you care!

Benefits:

  • Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
  • 25% discount in our retail shops and restaurants.
  • 40% discount online off LEGO, and much more!
  • Free bus from Staines station for all employees.
  • Fortnightly pay.
  • Free staff parking.
  • Ongoing training & development to have a longer-term career in Merlin.
  • Access to Perks at Work which offers 30,000+ national & local employee discounts.

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@thorpe-park.co.uk and one of the team will get back to you as soon as possible.

Pay Range: Compensation between GBP Β£8.00/Hr. - GBP Β£12.21/Hr.

Site Presentations General Host Chertsey, UK employer: Merlin Entertainments

At Thorpe Park, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and guest satisfaction are at the forefront. With benefits like the Merlin Magic Pass for free access to attractions, generous discounts, and ongoing training opportunities, we ensure our employees feel valued and supported in their career growth. Located in Chertsey, our seasonal roles provide flexibility and a chance to be part of a fun, dynamic environment that prioritises cleanliness and guest experience.
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Contact Detail:

Merlin Entertainments Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Site Presentations General Host Chertsey, UK

✨Tip Number 1

Familiarise yourself with the layout of Thorpe Park and its facilities. Knowing the park inside out will help you answer questions from guests confidently and demonstrate your commitment to maintaining cleanliness.

✨Tip Number 2

Show enthusiasm for teamwork during your interactions. Highlight your willingness to collaborate with others, as this role requires a strong team spirit to keep the park clean and presentable.

✨Tip Number 3

Be prepared to discuss your approach to customer service. Since you'll be interacting with guests, showcasing your positive attitude and helpful nature can set you apart from other candidates.

✨Tip Number 4

Research the company's values and culture. Understanding what Merlin stands for will allow you to align your responses with their expectations, demonstrating that you're a great fit for the team.

We think you need these skills to ace Site Presentations General Host Chertsey, UK

Attention to Detail
Teamwork
Customer Service Skills
Time Management
Ability to Follow Instructions
Adaptability
Positive Attitude
Communication Skills
Basic Cleaning Skills
Knowledge of Health and Safety Regulations
Ability to Use Cleaning Equipment
Problem-Solving Skills
Physical Stamina
Commitment to High Standards

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Site Presentations General Host position. Tailor your application to highlight how your skills and enthusiasm align with these requirements.

Craft a Strong CV: Create a CV that showcases your relevant skills, even if you don't have direct experience. Emphasise your eagerness to learn, teamwork abilities, and any customer service experience you may have.

Write a Compelling Cover Letter: In your cover letter, express your passion for maintaining cleanliness and providing excellent guest experiences. Use specific examples to demonstrate your positive attitude and commitment to teamwork.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Merlin Entertainments

✨Show Your Enthusiasm

Since no previous experience is required, it's essential to demonstrate your eagerness to learn and grow. Be sure to express your excitement about the role and how you can contribute positively to the team.

✨Highlight Teamwork Skills

This position requires a commitment to teamwork and maintaining high standards. Share examples of how you've worked well in teams before, showcasing your ability to collaborate and support your colleagues.

✨Demonstrate Guest Obsession

The role is all about ensuring guests have a great experience. Prepare to discuss how you would go above and beyond to help guests and maintain a clean environment, showing that you genuinely care about their visit.

✨Prepare for Practical Questions

Expect questions related to cleanliness and maintenance tasks. Familiarise yourself with basic cleaning practices and safety regulations, such as COSHH, so you can confidently discuss how you would handle various situations on the job.

Site Presentations General Host Chertsey, UK
Merlin Entertainments
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