Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Operate rides and create memorable experiences for guests at LEGOLAND Windsor.
- Company: Join the UK's favourite children's theme park, part of the global Merlin Entertainment family.
- Benefits: Enjoy £12.35/hour, discounts on LEGO products, free tickets, and ongoing training.
- Why this job: Be part of a fun, dynamic team making magic for families in a vibrant outdoor setting.
- Qualifications: Must be 18+, with excellent customer service skills and a willingness to learn.
- Other info: Seasonal role until Winter 2025, with flexible hours and a friendly work environment.
What you\’ll bring to the team
Ride Operator
Location: LEGOLAND Windsor Resort, Windsor, SL4 4AY
Hours: Full time fully flexible, any 5 days out of 7 (immediate start)
Contract Type: Seasonal, until Winter 2025
Here at the LEGOLAND Windsor Resort our 2025 season is in full swing, and we are recruiting for Ride Operators to join our AWESOME Resort Operations Team!
As a Ride Operator at LEGOLAND Windsor Resort you will be working in a hands-on role, operating our rides and always striving to provide memorable experiences, whether you’re working on the iconic Dragon coaster or driving the LEGOLAND Express Train, you will seek out ways to put the thrill into our guest’s day.
More importantly, you will be adhering to all health and safety training and regulations according to each individual ride offering. Duties will include but are not limited to; height checking our guests to ensure they meet the minimum height requirement to safely ride, batching guests safely into ride vehicles, operating the rides using detailed and comprehensive operational panels (having undergone significant and thorough Rides and Health & Safety training) and ensuring your training is up to date so you are compliant with evacuation and emergency procedures.
Our guests visit LEGOLAND Windsor to spend a memorable day with their families, and every interaction that our Rides & Attractions team have should be delivered in a positive, friendly and helpful manner. Whether you’re checking lap bars, height checking or even walking across the resort to the staff canteen, you should be making magic (and increasing efficiency) at every opportunity.
Please note, internally this role is known as Guest Experience Host
Qualifications & Experience
- Must be over the age of 18. Applications from candidates under the age of 18 will not be considered due to the health and safety critical nature of this role.
- You will be proud to deliver excellent customer service, always seeking out opportunities to surpriseand delight our guests and have a bright smile regardless of the weather!
- You must be comfortable to undertake comprehensive health & safety training and assessments, always seeking new ways to learn and develop your knowledge and skills
- A clear and confident communicator
- Comfortable with lone working and standing for long periods of time
- Comfortable to work in an outdoor environment in all weathers (uniform is provided)!
Benefits
- Pay of £12.35 per hour
- 40% discount off LEGO sets and products on the online LEGO Store!
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
- Staff discount codes for Merlin Annual Passes to gift to loved ones!
- Pro rata holiday allowance based on 28 days full time equivalent
- Private pension scheme
- Life assurance scheme
- Employee assistance programme
- Access to Perks at Work which 30,000+ national & local employee discounts
- Free staff parking
- Ongoing training & development
About the LEGOLAND Windsor Resort
We are looking for Ride Operators to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to three awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.
About Merlin
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email atjobs@legoland.co.ukand one of the team will get back to you as soon as possible.
Pay Range
GBP £12.35/Hr. #J-18808-Ljbffr
Ride Operator Windsor, UK Guaranteed Hours (MGH) employer: Merlin Entertainments
Contact Detail:
Merlin Entertainments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ride Operator Windsor, UK Guaranteed Hours (MGH)
✨Tip Number 1
Familiarise yourself with the LEGOLAND Windsor Resort and its rides. Understanding the park's attractions and their operations will help you demonstrate your enthusiasm and knowledge during any interviews or discussions.
✨Tip Number 2
Showcase your customer service skills by sharing relevant experiences. Think of specific instances where you went above and beyond for a guest or resolved a challenging situation, as this role heavily focuses on creating memorable experiences for visitors.
✨Tip Number 3
Prepare to discuss health and safety protocols. Since the role involves operating rides and ensuring guest safety, being knowledgeable about basic health and safety practices will set you apart from other candidates.
✨Tip Number 4
Be ready to demonstrate your ability to work in a team and handle outdoor conditions. Share examples of how you've thrived in similar environments, as this will show that you're well-suited for the dynamic atmosphere at LEGOLAND.
We think you need these skills to ace Ride Operator Windsor, UK Guaranteed Hours (MGH)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Ride Operator at LEGOLAND Windsor. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: When crafting your CV, highlight any previous customer service experience or roles that required health and safety training. Emphasise your ability to work in a team and your communication skills, as these are crucial for this position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for working at LEGOLAND Windsor and your passion for providing excellent customer service. Mention specific examples of how you've created memorable experiences for others in past roles.
Proofread Your Application: Before submitting your application, take the time to proofread it carefully. Check for any spelling or grammatical errors, and ensure that all information is accurate and clearly presented. A polished application reflects your attention to detail.
How to prepare for a job interview at Merlin Entertainments
✨Show Your Enthusiasm for the Role
As a Ride Operator, your passion for providing memorable experiences is key. Make sure to express your excitement about working in a fun environment and how you can contribute to making guests' days special.
✨Demonstrate Your Customer Service Skills
Highlight any previous experience in customer service roles. Share specific examples of how you've gone above and beyond to delight customers, as this aligns perfectly with the expectations of the role.
✨Understand Health and Safety Protocols
Familiarise yourself with basic health and safety regulations related to amusement rides. Being able to discuss these protocols during your interview will show that you take the responsibilities of the role seriously.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations, such as dealing with difficult guests or ensuring safety compliance. Practising your responses to these scenarios can help you feel more confident during the interview.
