Fancy helping us to unleash over 1000 years of excitement, discovery and jaw dropping unique experiences for our guests? Come work in a castle as a Retail Team Leader and start your greatest adventure! We’re on the lookout for a dynamic and driven individual to take charge of our retail gift shops. As a Retail Team Leader, you’ll ensure smooth daily operations, maintain high store standards and unleash your creativity to explore new and exciting revenue opportunities. In this role, you'll be more than just a leader, you’ll be a coach, a motivator and a key player in driving sales and delivering exceptional customer service. With no two days the same, you’ll be involved in everything from stock control and visual merchandising to food hygiene audits and shop upkeep. This is a 64-acre site with units positioned all around this area which has different gradients, the successful applicant would be required to be positioned at all retail outlets and be comfortable in doing so. This will be a fixed term (contracted to January 2028), working over 5 days, which will include weekends and bank holidays, plus evening shifts. Qualifications
Retail Team Leader employer: Merlin Entertainments
At LEGOLAND® Windsor Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive. As a Housekeeping Twilight Team Leader, you'll enjoy a range of benefits including a generous discount on LEGO products, access to Merlin attractions, and ongoing training opportunities to enhance your career in hospitality. Join us in creating magical experiences for families while developing your leadership skills in a fun and supportive environment.