What you'll bring to the team
Housekeeping Checker
Location: Alton Towers Resort
Are you passionate about creating unforgettable guest experiences through spotless standards and team spirit? Alton Towers Resort is on the lookout for aHousekeeping Checkerto help us keep the magic sparkling across our Hotels!
About the Role:
As a Housekeeping Checker, you'll be the go-to person for maintaining top-tier cleanliness and room standards throughout our Resort Hotels. You’ll lead, inspire, and support a team of Room Attendants, making sure every guest walks into a space that’s pristine, welcoming, and on-brand.
Your Key Responsibilities:
- Lead and manage housekeeping teams in your area, ensuring the highest standards of cleanliness and presentation.
- Motivate team members daily, encouraging a positive, can-do attitude to deliver exceptional service.
- Train and develop Room Attendants to ensure consistency in skills, standards, and performance.
- Communicate regularly with your team to align goals and maintain a cohesive, collaborative environment.
Qualifications & Experience
- Experience leading or supporting housekeeping teams to deliver high standards of cleanliness and presentation.
- Proven ability to motivate and guide team members to provide exceptional guest service.
- Experience training and coaching Room Attendants to maintain consistent quality and performance standards.
- Strong communication skills with the ability to effectively coordinate and support a collaborative team environment.
- Excellent attention to detail, ensuring guest rooms and public areas consistently meet brand and operational standards.
Benefits
- Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
- 40% discount online off LEGO
- 25% discount in our on-site retail shops and restaurants
- Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
- Ongoing training and development opportunities
- Plus, many more...
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range
From GBP £11.00/Hr.
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Housekeeping Checker Stoke-on-Trent, UK Guaranteed Hours (MGH) employer: Merlin Entertainments
At LEGOLAND® Windsor Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive. As a Housekeeping Twilight Team Leader, you'll enjoy a range of benefits including a generous discount on LEGO products, access to Merlin attractions, and ongoing training opportunities to enhance your career in hospitality. Join us in creating magical experiences for families while developing your leadership skills in a fun and supportive environment.
