Resource Associate in Hook

What you'll bring to the teamResource AssociateLocation: Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NEHours: Guaranteed 20 hours per week with the opportunity to work up to 40 hours per week. Due to the nature of the role, you may be required to work some evenings, weekends and bank holidays. We can offer some flexibility on the days and hours worked. Contract Type: Permanent, hourlyHere at Chessington World of Adventures, we are recruiting for a Resource Associate to join our Planning and Business Support team!The Resource Associate plays a key role in supporting the successful integration of new team members, assisting with recruitment and training processes, and managing employee relations activities. As the first point of contact for candidates, you will be committed to delivering a positive onboarding experience, identifying opportunities to support employee development and performance, and helping to foster an inclusive workplace culture that contributes directly to improving our guest KPIs.This role involves coordinating on-site recruitment activities, including raising requisitions, tracking candidate availability, and delivering engaging site inductions to ensure new hires are well prepared for their roles. The Resource Associate will also develop and maintain training plans for frontline teams, monitor training completion, and collaborate closely with operational departments to ensure the workforce has the appropriate skills coverage while meeting all health and safety and compliance requirements.In addition, this role involves leading employee performance and conduct processes, with a particular focus on ride-related health, safety, and compliance matters. This will be done in partnership with the UK People Hub while ensuring accurate record keeping and providing regular updates to Resort Management.Qualifications & ExperiencePrevious experience in an HR, administrative, or resource coordination role (preferred)Understanding of health, safety, and compliance requirements for rides is preferrableFamiliarity with onboarding, training, absence management and Employee Relations processesExperience in recruitment coordination is an advantagePrevious experience of working in a fast-paced environment with an ability to manage differing prioritiesClear and engaging communication skills for delivering inductions and trainingAbility to problem-solve, adapt to changing priorities, and work collaboratively across teamsBenefits28 days holiday (including bank holidays)‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s serviceCompany bonusPrivate pension scheme40% discount online off LEGO25% discount in our on-site retail shops and restaurantsOngoing training and development opportunities Plus, many more…Pay RangeGBP 13.46/Hr.Job SummaryID: 2026-13270Employment Type: Guaranteed Hours (MGH)Offer/Contract Type: No End DateLocation Name: Chessington World of Adventures Resort