Merlin Entertainments' Chessington World of Adventures is seeking a Zonal Lead to join our Operations Team. You will act as the first point of escalation within your allocated zone, supervise guest interactions, coach colleagues, monitor ride availability, and drive KPIs to enhance guest satisfaction.
You will partner with frontline teams to deliver high standards of presentation, safety, and service, provide real-time training, and oversee resources and staffing to continuously improve
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Guest Experience Zonal Lead – Flexible Hours employer: Merlin Entertainments
At LEGOLAND® Windsor Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive. As a Housekeeping Twilight Team Leader, you'll enjoy a range of benefits including a generous discount on LEGO products, access to Merlin attractions, and ongoing training opportunities to enhance your career in hospitality. Join us in creating magical experiences for families while developing your leadership skills in a fun and supportive environment.
