At a Glance
- Tasks: Be the life of the party at our Fright Nights, ensuring guests have a thrilling experience.
- Company: Join Merlin Entertainments, a leader in global entertainment with exciting attractions worldwide.
- Benefits: Enjoy 20 free tickets, discounts on food and merchandise, and free transport from Staines station!
- Why this job: Perfect for those who love fun, fast-paced environments and want to create unforgettable memories for guests.
- Qualifications: No experience needed, just bring your energy, enthusiasm, and a passion for customer service!
- Other info: Seasonal role until November 2025, with flexible hours including weekends and holidays.
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Join to apply for the FRIGHT NIGHTS Event Host role at Merlin Entertainments
Merlin Entertainments provided pay range
This range is provided by Merlin Entertainments. Your actual pay will be based on your skills and experience β talk with your recruiter to learn more.
Base pay range
Fright Nights Event Host
Location: Thorpe Park,
Hours: Full time, part time, weekends & holidays
Contract Type: Seasonal, until November 2025
To achieve a smooth operation of our Fright Nights Event Offering while delivering great experiences to our guests and assisting with optimising the operational throughputs for our attractions and scare zones.
Responsibilities
- Batching of guests when working on a range of our Fright Night Attractions and offerings
- Recording hourly throughputs
- Delivering great experiences and interactions to guests across the resort
- Following trained out systems and procedures to ensure a safe working environment for both staff and guests
- Ensuring all workplaces are tidy and presentable at all times, taking on ad hoc cleaning duties when required
- Gaining a strong knowledge of our offerings to assist with any guest queries or questions
- Ensuring all levels of communication are professional and are in line with training and brand guidelines
- Assisting with overall performance and running of the attractions
- Taking instruction from Senior Event Host regarding the operation
- Be a positive, engaging and approachable person who thrives off working in a fastpaced environment
Qualifications & Experience
We are looking for friendly, outgoing, and engaging Event Hosts to help deliver a smooth operation for our Fright Night 2025 offerings, putting the guest experience at the forefront of the role.
- Be able to work in a team and alone.
- Good communicator.
- Customer service skills.
- Previous experience is not a necessity, but any operational and entertainments experience would be helpful.
- Energetic and enthusiastic.
- Passionate about delivering quality service to our guests.
Benefits
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in our retail shops and restaurants
- 40% discount online off LEGO, and much more!
- Free bus from Staines station for all employees
- Fortnightly pay
- Free staff parking
- Ongoing training & development to have a longer-term career in Merlin
- Access to Perks at Work which 30,000+ national & local employee discounts
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@thorpe-park.co.uk and one of the team will get back to you as soon as possible.
Pay Range
Compensation between GBP Β£8.00/Hr.-GBP Β£12.21/Hr.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Design, Art/Creative, and Information Technology
-
Industries
Entertainment Providers
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FRIGHT NIGHTS Event Host employer: Merlin Entertainments
Contact Detail:
Merlin Entertainments Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land FRIGHT NIGHTS Event Host
β¨Tip Number 1
Familiarise yourself with the Fright Nights event and its attractions. Understanding the different scare zones and experiences will help you engage with guests and answer their questions confidently.
β¨Tip Number 2
Show your enthusiasm for customer service during any interactions. Being energetic and approachable is key to creating memorable experiences for guests, so let your personality shine through!
β¨Tip Number 3
Network with current or former employees of Merlin Entertainments. They can provide valuable insights into the company culture and what it takes to succeed as an Event Host.
β¨Tip Number 4
Prepare to demonstrate your teamwork skills in a fast-paced environment. Think of examples from past experiences where you've successfully collaborated with others, as this will be crucial for the role.
We think you need these skills to ace FRIGHT NIGHTS Event Host
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities of a FRIGHT NIGHTS Event Host. Familiarise yourself with the job description and think about how your skills and experiences align with what Merlin Entertainments is looking for.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job requirements. Emphasise your customer service skills, ability to work in a team, and any previous experience in entertainment or operational roles, even if it's not directly related.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Merlin Entertainments and how you can contribute to creating memorable experiences for guests during the Fright Nights event.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a guest-facing role.
How to prepare for a job interview at Merlin Entertainments
β¨Show Your Enthusiasm
As a FRIGHT NIGHTS Event Host, your energy and enthusiasm are key. Make sure to express your excitement about the role and the event during the interview. This will demonstrate your passion for delivering great guest experiences.
β¨Know the Attractions
Familiarise yourself with the various attractions and offerings at Thorpe Park, especially those related to Fright Nights. Being able to discuss these in detail will show that you are proactive and genuinely interested in the role.
β¨Emphasise Teamwork Skills
Highlight your ability to work well in a team as well as independently. Share examples from past experiences where you successfully collaborated with others, as this is crucial for ensuring smooth operations during busy events.
β¨Prepare for Guest Interaction Scenarios
Think of potential guest queries or situations you might encounter during Fright Nights. Prepare responses that showcase your customer service skills and your ability to handle challenges with a positive attitude.