Merlin Entertainments in the United Kingdom is seeking a friendly Contact Centre Advisor to handle guest enquiries, bookings and feedback across phone, email, live chat and social channels. You will work toward performance targets while delivering guest‑focused service that creates memorable experiences.
You will use our booking system and CRM, log interactions accurately, and stay updated on products and attractions.
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Guest Experience & Booking Specialist in Ewell employer: Merlin Entertainments
At LEGOLAND® Windsor Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive. As a Housekeeping Twilight Team Leader, you'll enjoy a range of benefits including a generous discount on LEGO products, access to Merlin attractions, and ongoing training opportunities to enhance your career in hospitality. Join us in creating magical experiences for families while developing your leadership skills in a fun and supportive environment.
