Merlin Entertainments seeks a Guest Experience Specialist at Chessington World of Adventures to shape and elevate guest journeys across the resort. You will lead experience improvement initiatives, analyse guest feedback, and partner with site teams to drive service excellence and transformation projects.
You will also champion accessibility, ensuring inclusive practices are embedded, creating a safe, welcoming, and memorable experience for every guest in a fast-paced, dynamic environment.
Guest Experience & Accessibility Champion in Ewell employer: Merlin Entertainments
At LEGOLAND® Windsor Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive. As a Housekeeping Twilight Team Leader, you'll enjoy a range of benefits including a generous discount on LEGO products, access to Merlin attractions, and ongoing training opportunities to enhance your career in hospitality. Join us in creating magical experiences for families while developing your leadership skills in a fun and supportive environment.
