Position
Merlin Entertainments - Contact Centre Experience Executive (Multiple UK locations: Chessington World of Adventures, Merlin Technical Hub, Alton Towers).
Employment
Permanent, salaried position requiring 37.5 hours weekly with shifts 8am-7pm, 5 days out of 7, including weekends.
Key Responsibilities
You will champion contact centre platforms, collaborate with suppliers and operations, and turn data into insights to guide data-driven decisions that enhance guest experiences.
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Contact Centre Experience Lead - Data and Insights in Ewell employer: Merlin Entertainments
At LEGOLAND® Windsor Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive. As a Housekeeping Twilight Team Leader, you'll enjoy a range of benefits including a generous discount on LEGO products, access to Merlin attractions, and ongoing training opportunities to enhance your career in hospitality. Join us in creating magical experiences for families while developing your leadership skills in a fun and supportive environment.
