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- Tasks: Lead the night team to ensure exceptional guest experiences and manage cabin presentations.
- Company: Join a leading entertainment company at Thorpe Park.
- Benefits: Enjoy discounts, pension schemes, and ongoing training opportunities.
- Why this job: Be part of a fun environment while making guests' nights unforgettable.
- Qualifications: Experience in hotel front-office operations and a passion for guest service.
- Other info: Great opportunity for career growth in a vibrant setting.
The predicted salary is between 30000 - 42000 £ per year.
A leading entertainment company is seeking a Hotel Night Team Leader to join the Hotel Operations Team at Thorpe Park. This role involves supervising the night shift operations, ensuring that guests receive exceptional service and managing the overall presentation of the cabins.
Ideal candidates should have experience in hotel front-office operations and a passion for immersive guest experiences.
The company offers a range of employee benefits including discounts, pension schemes, and ongoing training.
Seasonal Night Team Lead, Hotel Operations in Chertsey employer: Merlin Entertainments
Contact Detail:
Merlin Entertainments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Night Team Lead, Hotel Operations in Chertsey
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the company through LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for guest experiences shine through. We want to see how you can bring that immersive vibe to the night team.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios in hotel operations. We need to know you can keep things running smoothly during the night shift.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Seasonal Night Team Lead, Hotel Operations in Chertsey
Some tips for your application 🫡
Show Your Passion for Guest Experiences: When writing your application, let us know why you’re passionate about creating immersive guest experiences. Share any relevant stories or examples that highlight your commitment to exceptional service.
Highlight Your Front-Office Experience: Make sure to detail your experience in hotel front-office operations. We want to see how your background aligns with the role, so don’t hold back on showcasing your skills and achievements in this area.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key points stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Merlin Entertainments
✨Know Your Night Operations
Make sure you brush up on your knowledge of hotel front-office operations. Be ready to discuss how you would handle various scenarios during the night shift, such as guest complaints or emergencies. This shows that you’re prepared and understand the unique challenges of the role.
✨Showcase Your Guest Service Skills
Prepare examples of how you've provided exceptional service in previous roles. Think about specific situations where you went above and beyond for guests. This will demonstrate your passion for creating immersive guest experiences, which is key for this position.
✨Familiarise Yourself with Thorpe Park
Do a bit of research on Thorpe Park and its offerings. Understanding the park's atmosphere and what makes it special can help you connect your answers to the company’s values and show your enthusiasm for being part of their team.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
