LEGOLAND Discovery Centre Birmingham is seeking a Guest Experience Team Leader to support Admissions and Guest Experience teams, coaching staff, and ensuring safe, high-quality guest visits. You will work on front-line operations, manage queues and attractions, and help deliver memorable experiences for families daily.
You will lead from the front, guiding the team, improving service standards, and driving engagement while supporting training and operational planning.
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Guest Experience Leader: Inspire Service, Safety & Sales in Birmingham employer: Merlin Entertainments
At LEGOLAND® Windsor Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive. As a Housekeeping Twilight Team Leader, you'll enjoy a range of benefits including a generous discount on LEGO products, access to Merlin attractions, and ongoing training opportunities to enhance your career in hospitality. Join us in creating magical experiences for families while developing your leadership skills in a fun and supportive environment.