Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Check guests in and out, maintain high standards, and handle guest feedback.
- Company: Join the fun at Merlin Entertainments, a leader in entertainment.
- Benefits: Enjoy 20 free tickets, discounts, and ongoing training for your career.
- Why this job: Be part of an exciting environment and make guests' stays unforgettable.
- Qualifications: No experience needed, just bring your enthusiasm and positive attitude.
- Other info: Flexible hours with full-time, part-time, and seasonal options available.
Overview
Location: Thorpe Park
Hours: Full time, part time, weekends & holidays
Contract Type: Seasonal, until November 2025
In this role, you will be responsible for ensuring all Cabins guests are checked into the Hotel correctly and that you are following all key accountability of a Hotel Night Porter.
Responsibilities
- Checking Guests In & Out of the Cabins
- Stocking the Cabins Shop
- Correctly storing luggage and taking it to the Cabins for arrival guests
- Ensuring KPI surveys are filled out by all guests checking out of the Cabins
- Completing the daily & weekly check list to maintain high standards
- Cleaning all guest areas overnight to be ready for the next day’s operation
- Dealing with guest feedback or minor issues
- Handling guest property with integrity and following procedures regarding guest belongings
- Providing guests with accurate information about their stay at Thorpe Shark Cabins
Qualifications & Experience
No previous experience required, just enthusiasm and eagerness to learn. Show you’re guest obsessed by being positive and helpful. Go together to show our guests that you care.
Please note, this role will require a DBS check upon acceptance of the role.
Benefits
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all Merlin Attractions worldwide
- 25% discount in retail shops and restaurants
- 40% discount online off LEGO, and much more
- Free bus from Staines station for all employees
- Fortnightly pay
- Free staff parking
- Ongoing training & development for longer-term career in Merlin
- Access to Perks at Work with 30,000+ national & local discounts
Pay Range
Compensation between GBP £13.00/Hr.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
Industries
- Entertainment Providers
Referrals increase your chances of interviewing at Merlin Entertainments. Get notified about new Porter jobs in Chertsey, England, United Kingdom.
#J-18808-Ljbffr
Accommodation Night Porter employer: Merlin Entertainments
Contact Detail:
Merlin Entertainments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Night Porter
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who might have connections in the hospitality industry. You never know who might have a lead on a Night Porter role at Thorpe Park!
✨Tip Number 2
Get your game face on for interviews! Research common questions for hotel roles and practice your answers. Show off that enthusiasm and eagerness to learn – it’s what they’re looking for!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your interest and keeping you top of mind for the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings, including those sweet Night Porter gigs!
We think you need these skills to ace Accommodation Night Porter
Some tips for your application 🫡
Show Your Enthusiasm: We want to see your passion for the role! Make sure to express your eagerness to learn and your guest-obsessed attitude in your application. A positive vibe goes a long way!
Tailor Your Application: Take a moment to customise your application for the Accommodation Night Porter role. Highlight any relevant skills or experiences, even if they’re not directly related. We love seeing how you connect with our values!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Merlin Entertainments
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Accommodation Night Porter involves. Familiarise yourself with the responsibilities like checking guests in and out, stocking the shop, and handling guest feedback. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Your Guest Obsession
Since the role requires a positive and helpful attitude, think of examples from your past experiences where you've gone above and beyond for someone. Even if you don’t have direct experience, share stories that highlight your enthusiasm for helping others and creating a great experience.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare some thoughtful questions about the team, the work environment, or the training opportunities available. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into whether this is the right fit for you.
✨Dress the Part
Even though this is a casual role, dressing smartly for your interview can make a great first impression. Aim for a neat and tidy appearance that reflects your professionalism and respect for the opportunity. It’s all about showing that you care!
