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For Companies At a Glance
- Tasks: Lead the Fright Nights event, ensuring smooth operations and guest satisfaction.
- Company: Join the thrilling team at Thorpe Park, a top UK attraction known for fun and excitement.
- Benefits: Enjoy 20 free tickets, discounts, free bus transport, and ongoing training opportunities.
- Why this job: Be part of an energetic team, creating unforgettable experiences in a fast-paced environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and customer service skills!
- Other info: Seasonal role until November 2025, with flexible hours including weekends and holidays.
What you\’ll bring to the team
Fright Nights Senior Event Host
Location:Thorpe Park,
Hours:Full time, part time, weekends & holidays
Contract Type:Seasonal, until November 2025
To achieve a smooth operation of our Fright Nights Event Offering while delivering great experiences to our guests and promoting optimal operational throughputs for our attractions and scare zones. Taking ownership of individual attractions and motivating the team in a fun and engaging way.
Responsibilities:
- Batching of guests when working on a range of our Fright Night Attractions and offerings
- Recording hourly throughputs
- Delivering great experiences and interactions to guests across the resort
- Following trained out systems and procedures to ensure a safe working environment for both staff and guests
- Ensuring all workplaces are tidy and presentable at all times and taking on ad hoc cleaning duties when required
- Gaining a strong knowledge of our offerings to assist with any guest queries or questions
- Ensuring all levels of communication are professional and are in line with training and brand guidelines
- Taking ownership of the overall performance and running of the attractions
- To be proactive in giving instructions to your team to ensure all targets are met and the operation remains smooth
- Responsible for the organisation of the attractions ensuring team members breaks are adhered to without impacting the operation
- Ensuring attraction standards are met and always maintained
- Help to drive operational efficiency via queue-line management
- To complete daily opening and closing checks and to report any issues to the relevant manager
- Be a positive, engaging and approachable person who thrives off working in a fastpaced environment
Qualifications & Experience
We are looking for friendly, outgoing, and engaging Event Hosts to help deliver a smooth operation for our Fright Night 2025 offerings, putting the guest experience at the forefront of the role.
- Be able to work in a team and alone.
- Good communicator.
- Customer service skills.
- Previous experience is not a necessity, but any operational and entertainments experience would be helpful.
- Energetic and enthusiastic.
- Passionate about delivering quality service to our guests.
Benefits
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in our retail shops and restaurants
- 40% discount online off LEGO, and much more!
- Free bus from Staines station for all employees
- Fortnightly pay
- Free staff parking
- Ongoing training & development to have alonger-termcareer in Merlin
- Access to Perks at Work which 30,000+ national & local employee discounts
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email atrecruitment@thorpe-park.co.ukand one of the team will get back to you as soon as possible.
Pay Range
From GBP £12.27/Hr. #J-18808-Ljbffr
FRIGHT NIGHTS Senior Event Host employer: Merlin Entertainments Group
Contact Detail:
Merlin Entertainments Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FRIGHT NIGHTS Senior Event Host
✨Tip Number 1
Familiarise yourself with the Fright Nights event and its attractions. Understanding the different scare zones and experiences will not only help you answer guest queries but also show your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your communication skills in a fun and engaging way. Since the role requires you to motivate your team and interact with guests, being able to convey excitement and energy will set you apart from other candidates.
✨Tip Number 3
Showcase your ability to work in a fast-paced environment. Think of examples from past experiences where you successfully managed multiple tasks or handled high-pressure situations, as this will demonstrate your suitability for the role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions about the role.
We think you need these skills to ace FRIGHT NIGHTS Senior Event Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Fright Nights Senior Event Host position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Create a CV that showcases your customer service skills, teamwork experience, and any relevant operational or entertainment background. Use clear headings and bullet points to make it easy to read, and ensure it reflects your enthusiasm for the role.
Write a Strong Cover Letter: In your cover letter, express your passion for delivering quality service and engaging with guests. Mention specific examples of how you've successfully worked in fast-paced environments or contributed to team success in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Merlin Entertainments Group
✨Show Your Enthusiasm
As a Senior Event Host, your energy and enthusiasm are key. Make sure to express your passion for delivering great guest experiences during the interview. Share examples of how you've engaged with guests or created memorable moments in previous roles.
✨Demonstrate Teamwork Skills
This role requires working closely with a team. Be prepared to discuss your experience in collaborative environments. Highlight instances where you motivated others or contributed to a team's success, especially in fast-paced settings.
✨Know the Attractions
Familiarise yourself with the Fright Nights offerings and attractions at Thorpe Park. Being knowledgeable about what the event entails will show your genuine interest and help you answer any questions about guest interactions and operational efficiency.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and communication skills. Think of examples where you had to manage a difficult situation or ensure safety while maintaining a fun atmosphere. This will demonstrate your ability to handle the responsibilities of the role.
