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For Companies At a Glance
- Tasks: Lead IT service delivery, focusing on automation and operational excellence across teams.
- Company: A top entertainment company in Greater London with a vibrant culture.
- Benefits: Competitive pay, Merlin Annual Passes, generous holiday, and other perks.
- Why this job: Join a dynamic team and drive innovation in IT service delivery.
- Qualifications: ITIL certification, experience with ITSM platforms, and strong communication skills.
- Other info: Exciting opportunities for career growth in a fast-paced environment.
The predicted salary is between 42000 - 84000 £ per year.
A leading entertainment company in Greater London is seeking a Service Delivery Manager to ensure efficient IT service delivery across teams and providers, focusing on operational excellence and automation.
The ideal candidate will have:
- ITIL certification
- Experience with ITSM platforms
- Strong communication skills
This role offers competitive pay and an array of perks including Merlin Annual Passes, holiday, and other employee benefits.
IT Service Delivery Leader - Automate & Optimize employer: Merlin Entertainments - Corporate
Contact Detail:
Merlin Entertainments - Corporate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Delivery Leader - Automate & Optimize
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at companies you're eyeing. A friendly chat can open doors and give you insider info that could set you apart.
✨Tip Number 2
Show off your skills! If you've got experience with ITSM platforms or automation, make sure to highlight that in conversations. Share specific examples of how you've improved service delivery in the past.
✨Tip Number 3
Prepare for interviews by practising common questions related to IT service delivery. We recommend role-playing with a friend or using mock interview tools to boost your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Service Delivery Leader - Automate & Optimize
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT service delivery and automation. We want to see how your skills align with the role, so don’t be shy about showcasing your ITIL certification and any relevant ITSM platform experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Delivery Manager role. We love seeing strong communication skills in action, so make it engaging and personal.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate operational excellence and successful automation projects. We’re keen to see how you’ve made a difference in previous positions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Merlin Entertainments - Corporate
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL principles and practices. Be ready to discuss how you've applied these in previous roles, especially in relation to service delivery and operational excellence.
✨Familiarise Yourself with ITSM Platforms
Research the specific ITSM platforms the company uses. If you have experience with similar tools, be prepared to share examples of how you've leveraged them to improve service delivery and automation.
✨Showcase Your Communication Skills
As a Service Delivery Manager, strong communication is key. Think of examples where you've successfully communicated complex IT concepts to non-technical stakeholders. This will demonstrate your ability to bridge the gap between teams.
✨Prepare Questions About Operational Excellence
Have insightful questions ready about the company's approach to operational excellence and automation. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
