At a Glance
- Tasks: Lead and mentor a dynamic team while ensuring top-notch customer service.
- Company: Join MERKUR Slots, a leading gaming and entertainment company in the UK.
- Benefits: Enjoy 28 days holiday, bonuses, and discounts at high street retailers.
- Other info: Flexible shifts available; be part of a supportive and inclusive workplace.
- Why this job: Elevate your career in a vibrant environment with excellent growth opportunities.
- Qualifications: Experience in supervision or similar roles, with strong customer service skills.
The predicted salary is between 14.53 - 14.53 £ per hour.
Do you want to be part of an exciting market‑leading business that can help your career scale to new heights? Then read on!
- Position
- Night Supervisor – Maidstone
Hours per week: 40 Pay rate: £13.53 - £14.53 per hour Night rate (23:00 – 06:00): £14.53 per hour
About the Company
MERKUR Slots is part of MERKUR Casino UK Ltd, a leading gaming and entertainment company operating venues throughout the UK.
About You
You will have proven experience as a supervisor or in a similar role within the gaming, retail, hospitality or related industry.
You possess excellent customer service skills, attention to detail and the ability to lead and mentor others.
You are flexible, adaptable, and available to work both day and night shifts if required.
A willingness to learn and develop is essential.
Responsibilities
- Support and mentor team members, ensuring targets are achieved and morale remains high.
- Take full responsibility for the opening, trading and closure of the venue.
- Assist the venue manager with day‑to‑day activities.
- Conduct regular inspections to maintain high interior/exterior and housekeeping standards.
- Establish and uphold customer service standards, maximizing income opportunities.
- Implement marketing and promotional activities to boost revenue.
- Assist senior managers in maximizing business opportunities.
- Ensure timely and accurate cash collections in line with company procedures.
- Adhere to all company security and safety procedures, conducting random checks of floats, keys, and employees.
- Maintain a safe environment for employees and the public.
- Complete daily, weekly, and periodic administration on time and to standard.
- Resolve employee issues and promote a positive working environment.
- Promote the company positively to internal and external customers.
- Actively manage safeguarding, social responsibility, and anti‑harassment measures.
- Discourage harassment, bullying, victimisation, or discrimination of any kind.
Benefits
- 28 days holiday (including bank holidays)
- Quarterly bonus scheme
- Excellent career progression opportunities
- Contributory pension scheme
- Life assurance
- Discounts with high street retailers and restaurants through our benefits portal
- Employee assistance programme
- Equal Opportunity
MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by company policy.
The company is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.
Application
Full job description can be supplied upon request. To apply, please visit our career page .
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StudySmarter Expert Advice🤫
We think this is how you could land Merkur Slots - Night Supervisor - Maidstone
✨Get a Taste of the Scene
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We think you need these skills to ace Merkur Slots - Night Supervisor - Maidstone
Some tips for your application 🫡
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✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
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Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
