At a Glance
- Tasks: Supervise venue operations, ensuring top-notch customer service and safety standards.
- Company: Join MERKUR Slots, a vibrant gaming company with a focus on teamwork.
- Benefits: Enjoy 28 days holiday, bonuses, and discounts at popular retailers.
- Other info: Flexible shifts available in a supportive and inclusive workplace.
- Why this job: Be part of an exciting environment and develop your leadership skills.
- Qualifications: Experience in supervision and excellent customer service skills required.
The predicted salary is between 28 - 29 £ per hour.
We're committed to bringing passion and customer focus to the business. Join us as a Part‑time Supervisor at our Bristol Kingswood venue, working 30 hours per week with pay £13.53–£14.53 per hour, including a night rate of £14.53 between 23:00 and 06:00.
Responsibilities
- Take full responsibility for opening, trading and closing the venue.
- Assist the venue manager in day‑to‑day activities.
- Inspect and maintain interior/exterior standards and housekeeping.
- Establish and maintain customer service standards on behalf of the Company.
- Implement marketing/promotional activities to maximise revenue.
- Assist senior managers to maximise business opportunities.
- Ensure venue cash collections are accurate and timely.
- Ensure all company security procedures are followed.
- Conduct regular checks of floats, keys, etc. and take appropriate action.
- Ensure safety of employees and members of the public.
- Complete daily/weekly administration to required standard.
- Deal with day‑to‑day employee problems.
- Foster a good working environment and promote the company positively.
- Actively manage safeguarding, social responsibility and safety.
- Discourage harassment, bullying, victimisation or discrimination of any kind.
Qualifications
- Proven experience as a supervisor or similar role within gaming, retail, hospitality or comparable industry.
- Excellent customer service skills.
- Attention to detail.
- Experience with leading and mentoring others.
- Ability to be flexible and adaptable.
- Flexibility to work day and night shifts in a 24‑hour operation.
- Willingness to learn and develop.
Benefits
- 28 days holiday (including Bank Holidays)
- Quarterly bonus scheme
- Excellent career progression opportunities
- Contributory pension scheme
- Life assurance
- Discounts with high street retailers and restaurants via benefits portal
- Employee assistance programme
MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.
Merkur Slots Supervisor Nights - Part Time - Bristol Kingswood employer: Merkur Slots UK Limited
At MERKUR Slots, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee well-being and development. As a Part-time Supervisor at our Bristol Kingswood venue, you will enjoy competitive pay, a generous holiday allowance, and excellent career progression opportunities, all while being part of a team that values customer service and community engagement. Join us to be part of a supportive environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Merkur Slots Supervisor Nights - Part Time - Bristol Kingswood
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the gaming or hospitality industry. A personal recommendation can go a long way in landing that supervisor role.
✨Tip Number 2
Prepare for the interview by researching MERKUR Slots and understanding their values. Show them you’re not just another candidate; demonstrate your passion for customer service and how you can contribute to their team.
✨Tip Number 3
Practice common interview questions related to supervisory roles. Think about scenarios where you've led a team or handled customer complaints effectively. We want you to shine when it’s your turn to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Merkur Slots Supervisor Nights - Part Time - Bristol Kingswood
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service shine through. We want to see how you can bring that energy to our Bristol Kingswood venue!
Tailor Your Experience:Make sure to highlight your relevant experience in gaming, retail, or hospitality. We’re looking for someone who can hit the ground running, so connect your past roles to what we do at MERKUR Slots.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the Supervisor role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Merkur Slots UK Limited
✨Know the Venue Inside Out
Before your interview, make sure you familiarise yourself with the Bristol Kingswood venue. Understand its layout, customer service standards, and any recent promotions. This will show your genuine interest in the role and help you answer questions more confidently.
✨Highlight Your Leadership Skills
As a supervisor, you'll need to lead and mentor others. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will demonstrate your capability to foster a positive working environment.
✨Showcase Your Customer Service Expertise
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would maintain high service standards and handle difficult situations.
✨Be Ready for Flexibility Questions
Since this position involves night shifts and adaptability, be prepared to discuss your availability and how you manage work-life balance. Showing that you're flexible and willing to learn will make you stand out as a candidate.
