At a Glance
- Tasks: Provide excellent customer service and manage cash desk transactions accurately.
- Company: Join the leading MERKUR Casino team in Milton Keynes.
- Benefits: Enjoy 28 days holiday, career progression, and discounts at retailers.
- Other info: Flexible shifts available, including nights and weekends.
- Why this job: Be part of a vibrant team and enhance your skills in a dynamic environment.
- Qualifications: Previous cashier experience and strong communication skills required.
The predicted salary is between 13.65 - 13.65 £ per hour.
Do you want to be part of an exciting market-leading business that can help your career scale to new heights? Then we are looking for you!
Location: Milton Keynes Casino
Hours Per Week: [Hours Required]
Pay Rate: £13.65 per hour
At MERKUR Casino we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.
Our colleagues are the heartbeat of our Casino that’s why we invest in training and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that.
We have an exciting opportunity for experienced Cashiers to join our casino team. As an experienced cashier you would have the ability to carry out and record cash desk transactions with a high level of accuracy and in line with company procedures and relevant business regulations, at all times providing consistently positive customer service and safeguarding the company assets.
About you:
- Previous casino cashier experience
- Be able to calculate all transactions quickly and correctly
- Knowledge of Outlook, Word and Excel
- Strong verbal and written communication skills in English
- Good understanding of cash desk manual operating procedures
- Knowledge of AML / SG legislation
- Must be able to obtain and retain a Personal Functional Licence (PFL) for the duration of employment in this role
- Being flexible and able to work a variety of shifts including night shifts and weekends
- Ideally candidates will live in Milton Keynes
Benefits:
- 28 days holiday (including Bank Holidays)
- Excellent Career Progression Opportunities
- Contributory Pension Scheme
- Life Assurance
- Discounts with high street retailers and restaurants through our benefits portal
- Employee assistance programme
Duties include but are not limited to:
- To provide all guests with excellent and attentive service.
- To ensure all policies and procedures in company manuals are strictly adhered to.
- Adhere to all LCCP, AMLD, SG, Health and Safety and Fire Regulations.
- Responsible for a full Cash Desk reconciliation.
- Chip handling and conversions.
- Receive cash and prepare cash for banking.
- Maintain ATM’s and ticket redemption machines.
- Updating points/player tracking for customers.
- Perform end of day PDQ reconciliations.
- Proficient at dealing with basic administration/bookkeeping tasks.
- Complete reports as necessary.
- Assist other departments with fills/credits/floats.
- All duties should be performed to a very high standard at all times.
- To communicate suspicious and major transactions with gaming managers.
- Have good knowledge of current offers and promotions.
- Responsible for understanding and ensuring compliance with internal Responsible Gambling policies and UK Gambling Commission Licence Codes of Conduct and Practice (LCCP).
- To promote awareness of Responsible Gambling strategies and procedures.
- Ensuring Responsible Gambling is an integral part of the daily operation.
- To be proactive in safeguarding our customers and the business by ensuring that standards of compliance both internally and externally are delivered to the highest level and opportunities to improve are identified to support the business objectives.
- In keeping with accepted principles of good Company practice, you may be required to undertake additional or alternative duties related to your position as directed from time to time by your Line Manager.
Want to know more? Apply today and our recruitment team will be in touch!
MERKUR Casino does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.
MK Casino - Cashier employer: Merkur Casino
At MERKUR Slots, we pride ourselves on being a market leader in the gaming and entertainment industry, offering our team members exceptional training and support to ensure they thrive in their roles. Located in Brighton, our vibrant work culture fosters inclusivity and collaboration, with numerous opportunities for career progression and a comprehensive benefits package that includes generous holiday allowances and employee discounts. Join us to be part of a dynamic team that values your contributions and is dedicated to delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land MK Casino - Cashier
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Merkur Casino. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Merkur Casino
Don't be shy about reaching out to Merkur Casino directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace MK Casino - Cashier
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Merkur Casino and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Merkur Casino
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
